Corporate Customer Service Representative - London, United Kingdom - Moneycorp US

Moneycorp US

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Description

Who We Are

Moneycorp is a worldleading crossborder payments business with banking licences and operations across the entire value chain of the international payments and foreign exchange industry. With over 40 years of market experience and industry knowledge, at the heart of our culture is strong relationships and trust. Our mission is to reduce friction and help clients navigate the complex global payments market.
Moneycorp prides itself in attracting some of the world's top talent and the people who work at Moneycorp are truly behind its continued success. As we continue to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless. The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business. We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business.
Find out more about Moneycorp's offering, global footprint and capabilities here:

Who You Are / Your Next Challenge

We have an exciting permanent opportunity for a UK
Customer Service Representative to join our UK Customer Service Team, International Payments (Corporate) business unit, based in London.

You will be our customers' first point of contact, providing expert service for all queries relating to their account and their transactions.

You will ensure queries are resolved efficiently and that customers have a positive experience in all interaction with us becoming advocates of Moneycorp.

What we're looking for / Skills that will help you in the role

Previous Experience in a Customer Service/middle office role would be great, but not a necessity if you're a quick learner.
Excellent English, written and verbal is essential
Additional languages to a business standard would be fantastic. Notably French, Spanish, Portuguese (Brazilian) or Portuguese
You'll need clear written and verbal communication skills
Excellent and empathetic listener
Good organisational skills notably prioritisation
Excellent attention to detail

This position is full-time, permanent. The role is expected to be office-based in London as part of the UK International Payments team.

However, we have an agile flexible working policy which enables you to work up to 2 days from home if desired.

What you get in return:

This role offers a competitive salary with commission/bonus, plus a comprehensive benefits package including;
25 days holiday plus a day off for your birthday
Pension through salary sacrifice
BUPA private medical health insurance
Wellbeing initiatives
Cycle to Work / Electric Car Scheme
Free eye tests
Long Service Awards

Interested?
If the role sounds like you, we invite you to upload a copy of your CV

**Start Date: ASAP