Legal Admin Team Leader - Kingston upon Hull, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

Kingston upon Hull, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Permanent vacancy based in Hull

About Our Client:

Our client is a well established professional service business with a great reputation within the industry.

They are looking for a strong admin team leader to help with the smooth operations of its legal Secretary department.

This role will be based in Hull.

Key responsibilities of the Administrator include:

Schedule and assign resource for tasks ensuring quality service is delivered in a timely manner, managing competing priorities.
Liaise with stakeholders as necessary to ascertain key deliverable's
Supporting project work as required. including the allocation of available resource where possible.
Work with the Operations manager to ensure that all project risk identified, tracked and mitigation plans are in place when assigning resource.
Adopt a client orientated approach, training your team to do the same, ensuring excellent client experience at all times and identifying opportunities to add value wherever possible.
Be a point of escalation for the team, making judgement calls and resolving or escalating issues as appropriate.
Provide handson technical support and assistance with administrative tasks when required and capacity allows.
Responsibility for producing management information to identify key trends and scale resource accordingly.
Work with others to evolve processes and develop and share best practice and procedures.
Attend regular meetings to maintain a high quality and consistent service.
To be responsible for the daily management and supervision of staff.
To ensure internal & external SLAs are achieved and maintained.
To develop a personal development plan (PDP) with staff to ensure training and development

The Successful Applicant:

The successful admin team leader should have:

Previous experience working within the legal or insurance sector.
Experience of working in either a management, workflow, team leader or supervisor role.
Experience of allocation, distribution of work streams/task.
An understanding of process mapping and Management Information data reporting preferred
Experience interacting at all levels confidently and in a professional manner
Excellent Microsoft Office skills including Word, PowerPoint and Excel.

What's on Offer:

- £30,000