Customer Service Specialist - Bridgend, United Kingdom - Jennifer Griffiths Recruitment and Training Ltd

Jennifer Griffiths Recruitment and Training Ltd

Verified Company

Bridgend, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsibilities:

Dealing with new customers' Loan enquiries.
Demonstrate effective questioning techniques to help customers achieve their financial goals, including the collection of information about the customer's financial situation.
Using your friendly and confident phone manner to engage with the customer and to deal with any objections.
Chasing up customers who have been proposed for finance with the specific lender.
Deliver a highclass service from start to finish, always ensuring every part of the process is completed in a timely and accurate manner.

Essential Experience/Skills:

Selling on the phone directly to customers, Full Sales Cycle Experience, preferably in B2C
Strong customer service skills
Financial services experience is beneficial but not essential
Excellent attention to detail
Positive attitude with a desire to succeed.
Strong literacy & numeracy skills
Have proven sales experience and a trackrecord of achieving ambitious targets
An upbeat, friendly and positive phone manner
Be comfortable working in a fastpaced and targetdriven environment
Enjoy being part of a team but still have the drive to work on your own initiative

Excellent benefits

Free Private Health after 2 years

5 weeks holidays plus Bank Holidays

£24000 ote £30,000 uncapped commission

4 days per week Monday to Friday and then one two saturdays

Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Benefits: