Clinical Security Coordinator - Hellingly, United Kingdom - Sussex Partnership NHS FoundationTrust
Description
The post offers an exciting opportunity to join the Reception and Security team as a Clinical Security Coordinator in support of the Security Manager, Service Manager and the Hospital Matron.
The post holder will provide a comprehensive Reception and Security service under the direction of the Security Manager.Proven management and customer service skills are a must have.
Previous experience in a locked facility or law enforcement is desirable, but more important is flexibility and customer service skills.
The post holder will sensitively assist in the security of the Unit using a limited access system and the monitoring of the entry and egress point.
The post holder will be responsible for liaising with hospital mangers, day to day security, team management and a quality service is delivered.
The post holder will have the following attributes, excellent time keeping, good communication skills and good interpersonal skills with an emphasis on customer service.
Oversee and take responsibility for the day to day management of the reception area and surrounding environment
To provide effective line management to all Clinical Security Assistants management
To be responsible for the security systems within the reception area
To take a lead in delivering high standards of Customer Care
Roster management
To liaise with Estates and Facilities and other delegated contractors in relationship to work schedule
Responsibilities for the internal and external inspection of our buildings and perimeter boundaries and the internal auditing
To participate in the delivery of Service Induction Programmes
To take responsibility for induction training of the Clinical Security
Participate in the development of policies, procedures
To work in conjunction with the ward Security Nurses in developing the security role within the clinical area and to carry out routine security audits
Resources, Finance and Estates & Facilities, plus external contractual
Liaising with Estates & Facilities & External Contractors for maintenance and security of the building and its resources
When requested to assist in the investigation of security matters or breaches of security
To ensure that all telephone and personal enquiries made to the service are dealt with appropriately in a confidential manner
Our values form the basis of how we behave and how we want people to experience Sussex Partnership, whether as someone who uses our services, works with us or works here.
Our values will inform our organisational strategy and help us achieve our vision - our plan of how we're going to continually improve the experience, health and wellbeing of people who use our services, their families and carers, our staff and the communities we serve.
Proven management and customer service skills are a must have.
Previous experience in a locked facility or law enforcement is desirable, but more important is flexibility and customer service skills.
The post holder will sensitively assist in the security of the Unit using a limited access system and the monitoring of the entry and egress point.
The post holder will be responsible for liaising with hospital mangers, day to day security, team management and a quality service is delivered.
The post holder will have the following attributes, excellent time keeping, good communication skills and good interpersonal skills with an emphasis on customer service.
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