Internal Account Manager - Leeds, United Kingdom - Atom Recruitment Ltd.

Atom Recruitment Ltd.
Atom Recruitment Ltd.
Verified Company
Leeds, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Our Client is a multi-sector speciality distributor of raw materials and chemicals to the UK Manufacturing Industry.

They are now seeking an
Internal Account Manager - Coatings & Construction Chemicals.This position will be
office based in Leeds.

It is a full-time permanent role.


Job Purpose

  • The Internal Account Manager is responsible for remotely managing the overall sales efforts in the assigned industry for designated customers in order to maximize sales and profit
  • Identifies selling opportunities and assertively acts upon the opportunities that offer maximum potential and/or gross profit both with existing customers through cross
- and range-selling as well as with new leads.


Key Responsibilities

Customer Business Development

  • Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels)
  • Identify customer potentials i.e. opportunities for range
- and cross-selling to existing customers and engage relevant stakeholders

  • Identify high potential accounts and set strategies
  • If needed and appropriate, visit customer site to certify use of controlled products
  • Manage spot business / rush offers
  • Liaise with relevant stakeholders to create the best solution for the customer in a timely manner and extract maximum value
  • Act as only point of contact to assigned customers in commercial matters
  • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand

New Customer Generation

  • Spot opportunities for launching sales projects in cooperation with other departments
  • Identify (e.g., via market studies, internet research) and prioritize prospective customers
  • Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline
  • Proactive and systematic campaigning for lead generation

Sales & General Administration

  • Set and maximise prices considering value based pricing and customer segmentation within guidelines provided
  • Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of interactions, creation of customer projects)
  • Update and maintain customer opportunity pipelines and potentials in the CRM system
  • Complete sales and revenuerelated reporting
  • Drive commercial and functional excellence based on guidance/ input
  • Provide regular forecasts of product demand from customers to optimise projected demand requirements

Qualifications and Experience

  • Preferably Post-Secondary Education with a focus in Business, Science or equivalent
  • Experience in the chemical distribution business, preferably in a sales capacity
  • Product, technical and market knowledge of materials science, coatings, construction chemicals etc. is desirable
  • Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems
  • Excellent communication and negotiation skills
  • Strong commercial understanding
  • High selfmanagement capabilities
  • Customercentric mindset, focusing on creating a positive experience for the customer
In return, our client is offering a competitive basic salary plus generous bonus (25% - 30%) & benefits
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