Expediting Support Role - Kingswinford, United Kingdom - Beck Prosper Ltd

Beck Prosper Ltd

Verified Company

Kingswinford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

**Job Description

Job Function/Purpose:

Principal Responsibilities:

Communicate with customers to ensure order progress is transparent.
Create and update specific client outstanding order reports on a weekly basis, as standard. Also reacting to production issues on a day-to-day basis.
Advise any potential late deliveries to Sales Team and Customers and assist in finding a resolution with the production team and/or subcontractors.
Actively pursue the production team to ensure we meet our OTD commitments.
Actively pursue our subcontractors to ensure we receive the best service and agreed delivery targets are met or improved if required.
To fulfil training programs deemed necessary to allow the efficient performance of duties and assist in your personal development.
Provide administrative support to both expediting and the operational business.
Any other duties as required, commensurate with job description

Key Measures:

To maintain and improve customer OTD.
Liaise with customers to ensure delivery targets are clearly advised and maintained.
Update customer reports and systems with delivery information.
Ensure production team and external subcontractors maintain strong OTD performance and any potential issues are highlighted.

Job Types:
Full-time, Permanent

Salary:
£5.28-£10.42 per hour

Benefits: