Receptionist - Part Time - Colchester, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Colchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

About the Role:

This is an exciting opportunity for an enthusiastic and pro-active person to join the Reception team based at Mersea Island Medical Practice on a part time basis.

You will provide a point of contact for patients and liaise with doctors and the wider team.

You will also provide support to the practice team in a positive and friendly manner ensuring that patients and other visitors access the appropriate services or healthcare professional either in person or via the telephone.

The role of a receptionist is critical to the smooth day to day running of the Practice, and the focus is on supporting patients to access the appointment most suited to their needs and responding to all queries in a timely manner.

You will have a good standard of education including Maths and English and have experience of working and providing customer services.

Ideally you will have reception experience and it would be beneficial if you have experience working within Primary Care, however this is not essential.

You will have excellent communication skills both written and orally, and have good social skills.

You will have a friendly and positive approach towards patients and other visitors either in person or over the telephone.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us:

The Colte Partnership is a GP super-partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester and Tendring, serving approx. 98,000 patients.

With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as General Practice, we offer Extended Access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and Social Prescribing; we are working to be at the forefront of Clinical Research; and have many more exciting ventures on the horizon.

We also work as three collaborative Primary Care Networks (PCN's) which span across Colchester and Tendring:

Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix.

You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.

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