Contact Centre Trainee Consultant - Ringwood, United Kingdom - NL Recruitment

NL Recruitment

Verified Company

Ringwood, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contact Centre Trainee Consultant - Office Based

This is a fantastic opportunity to be a part of one of the most renowned brands in the UK, in a sales and customer service position that is part of its multi-channel Contact Centre team.

We are a fun but focused team that works hard and has a real passionfor delivering 100% Happiness to all of our customers, all of the time.

We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do.

All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service theyhave received.

If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.

The Role

Customer service and sales representative for inbound orders and customer service.
Inbound calls include but are not limited to: placing orders, setting up/cancelling subscriptions, subscription queries, taking payments and updating customer account information.
Previous Customer Service experience is essential
Experience of delivering against clear targets is essential
Previous telesales experience
Previous call centre experience
Full drivers licence

Hours & Pay
- £9.75 ph (Including holiday pay)