- Responsibility for European Motorhome partner order management.
- Regular communication with our European Motorhome Partners and Ford team.
- Manage weekly deployment of automated reporting (via Alteryx)
- Validation of reporting data.
- Provide insights, feedback, process improvements to Ford management team.
- Ability to run reports in Excel and Alteryx (or similar)
- Competence in PowerPoint, Word, One Note, SharePoint.
- Ability to learn other bespoke systems.
- Demonstrable analysis skills and experience.
- Ability and confidence to present results and findings to senior stakeholder management.
- Pro-active attitude, self-starter who requires limited supervision.
- Be a quick learner be able to resolve issues with a continuous improvement mind set.
- Be flexible and adaptable in a fast moving, changing environment.
- Have a constant, everyday work ethic to keep getting through the work.
- Competitive Salary
- 25 days annual leave entitlement + bank holidays
- Company contributory pension plan
- Cashback healthcare scheme
- Life Assurance
- Car Salary Exchange Scheme
- Exclusive discounts on everyday purchases
- Exclusive discounts on car purchases
- 40 hours per week
- Monday – Friday
- Hybrid Working with office based in Dunton Essex
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance
Order Fulfilment - Dunton, United Kingdom - MSX International
Description
Order Fulfilment & Reporting Specialist
Competitive Salary
Permanent
40 hours per week, Monday-Friday
Hybrid (Dunton, Essex and remotely)
MSX International has the job for you
MSX International is looking for an Order Fulfillment and Reporting Specialist to join our Ford Pro Special Vehicles Team based in Dunton, Essex. You will be part of our European team working within the Order Management section, dedicated to our Motorhome sector for convertors based in Europe.
The Role
This role has two distinct functions – the first is order management for our European Motorhome partners - creating and amending orders to support production scheduling with regular customer communications. The second part of the role is to manage the deployment of our weekly status reports to our partners; feeding back ordering and reporting insights to the Ford Pro Management team.
Your role encompasses a range of tasks, including:
You profile
This is an excellent opportunity for a team player with advanced Excel and Alteryx (or similar) skills, along with strong communication skills. Our ideal Order Fulfilment and Reports Specialist will have experience in the automotive industry (ideally within an order fulfilment role) and a confident demeanor presenting results to senior stakeholder management, as well as:
What We can offer
Working Pattern and Location
About MSX:
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.
The MSXI Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSXI Mission
To harness our expertise in mobility, the creativity of our global teams,
and the power of technology, to craft tailored and innovative solutions
The MSXI Vision
To enhance every journey in the world of mobility
MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.