Retail Assistant - Ascot, United Kingdom - Ascot Racecourse Ltd

Ascot Racecourse Ltd
Ascot Racecourse Ltd
Verified Company
Ascot, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Welcome toAscot where tradition meets innovation and excitement is the heartbeat of ourbusiness.


We are a destination for over 500,000 guests each year wherepassion, elegance, and celebration converge and it is our team ofbehind-the-scenes heroes that bring every intricate detail to life.

As one of the world's leading racecourses, Ascot is renownedfor its rich heritage spanning over 300 years. But we are not bound by thepast; we're driven by the pursuit of excellence in everything we do.


From hosting our flagship event, Royal Ascot, to pioneeringsustainable practices, we are committed to building a Global lifestyle brand,wrapped around the world class horse racing we run.

At Ascot we believe in preserving the beauty of oursurroundings and minimising our ecological footprint.

From eco-friendlyinitiatives to community engagement programs, we strive to make a positiveimpact on both the environment and the lives of those around us.


What we are looking for

We are currently seeking a number of Retail Assistants tojoin our Retail team on racedays, based at the racecourse in Ascot, Berkshire.


What youll be doing

Reporting to the Senior Customer Liaison Manager you will be responsiblefor the smooth running of the Ascot Shop on racedays, as well as thepreparation and stock management in the lead up to racing.


We have 2 permanent shops on site running on all racedays, with an additional 2temporary structures which are in situ for the week of Royal Ascot.

This role would initially be for a period of 3 weeks from Monday 3rdJune to Saturday 22nd June inclusive.

The role would be Monday toFriday 09.00 to 17.00 from Monday 3rd June to Friday 14thJune, with extended hours for Royal Ascot from Tuesday 18th June toSaturday 22nd June which would be 09.30 to 19.

10

There is potential for additional shifts at further racedays throughout theyear.

You must be available for all the dates and times above.


Responsibilities

  • Ensurehigh levels of customer satisfaction through excellent sales service
  • Maintainoutstanding store condition and visual merchandising standards
  • Maintaina fully stocked store
  • Ascertaincustomers needs and wants
  • Recommendand display items that match customer needs
  • Welcomeand greet customers
  • Managepointofsale processes
  • Activelyinvolved in the receiving of new shipments and stock management
  • Keepup to date with product information
  • Accuratelydescribe product features and benefits
  • Followall companies policies and procedures

Qualification, skills andexperience

  • Proven working experience in retailsales is desirable
  • Basic understanding of salesprinciples and customer service practices
  • Proficiency in English
  • Solid communication and interpersonalskills
  • Customer service focus
  • Friendly, helpful, confident andengaging personality
  • Basic administration skills

What you can expect from us
The opportunity to be a part of 'a place like nowhere else'and be part of our guest service team.

Uniform and a daily lunch will be provided. Ascot offerscomplimentary parking to all staff and the racecourse is just a ten-minute walkfrom Ascot train station.

We will be paying £12.55 per hour (exclusive of holiday pay).

If this role sounds like the role for you, we would love tohear from you


How to apply
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