Salesforce Senior Administrator - Manchester, United Kingdom - Mason Frank
Description
Salesforce AdministratorHours - Full Time
Location - Manchester (Hybrid)
This is a fantastic opportunity to continue your Salesforce journey with one of our well-established end user client in Manchester.
Responsibilities Include:
- Day to day Administration duties such as user support and administration, trouble shooting, maintaining a 'clean' user friendly CRM
- Implementation of new Salesforce systems and integration of new and existing systems
- Working directly with stakeholders and the Salesforce team
- Enhance the client's change management process to ensure all changes land smoothly through appropriate testing
- Help define the roadmap for CRM and shape the overall strategy
- Ensure all changes are adopted well using clear communications with all of the relevant users
- Communicating with Stakeholders and handling client support
Skills/Experience:
- Salesforce Administrator Certificate
- Experience implementing and integrating substantial system improvements within Salesforce
- Salesforce Service Cloud experience
- Strong organisation and interpersonal skills
- The ability and confidence to work under own initiative
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