Security Officer - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Officer to join our team.

Job Title:
Security Officer

Location:
London

Contracted Hours: 56 Hours per week (3 days, 3 nights 3 off)

Pay:
£13.83 per hour

Role:

You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

What's in it for you?
In return as our Security Officer, we offer the below salary and benefits:

A competitive wage
Retail deals and discounts
24/7 GP telephone consultation
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Responsibilities:

Deliver outstanding customer service to staff and visitors
Take an active interest in, and give commitment to the client and tenants
Ensure that the environment and service is truly excellent and beyond expectation
Promote the client, tenants other service providers positively to all you come in to contact with, throughout the customer journey
Be flexible and adaptable to all tasks or challenges
Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
Ensure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations
To act with integrity and in the best interests of the company in a safe, compliant, and ethical manner
To be resilient to working in the most sensitive environments, dealing with any conflict with a respectful and empathic approach at all times
Act in accordance with Company Policies and Procedures and our Code of Conduct

Security Specific Responsibilities:

Welcome and assist staff, clients, tenants, and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
Ensuring that no unauthorised persons are permitted in prohibited areas
Check identity and credentials of staff, contractors and visitors where required
Rotation on different posts
Complete building patrols
Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants, and visitors with their queries
Direct all deliveries as required (to the Loading Bay)
Respond to alarms
Key Control
Record details of any suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary.

Essential Skills:

Excellent oral, written communication skills, interpersonal skills, and confidence
Exceptional customer service skills
Reliable, trustworthy, and punctual
Resilient and calm under pressure with the ability to multitask and prioritise to help solve problems and overcome challenges
Selfconfidence and an interest in selfdevelopment.
Physically able to conduct all responsibilities associated with the roles documented
Ability to work to instruction and on your own initiative where required
Computer literate and confident with the use of Microsoft Office programmes
Demonstrate an awareness of security threats which remain relevant and up to date in the context of the current environment
Flexibility in regard to working practices, hours, and responsibilities.
A current and valid SIA license
Enhanced communication, listening and customer service skills or the ability to train, obtain, retain and develop further in this field.
First Aid at work or the ability to train and retain this qualification
Operation of CCTV/access control communications in an appropriate manner

Desirable Skills:

Exposure to relevant Protective Security or Counter Terrorism Advice
Previous experience of the security industry and / or within the hospitality sector or corporate environment with a view to obtaining an SIA licence if not already held.
Previous experience in technologies to detect security threats in any given environment

Don't miss out on this fantastic opportunity to join our team as a Security Officer
**Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital