Client Advisor - Leeds, United Kingdom - Jo Holdsworth Recruitment

Jo Holdsworth Recruitment

Verified Company

Leeds, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you wanting to start an exciting role in the new year?

Do you have customer service experience?

Do you want to progress and develop?

If so, this could be the role for you
My client is a very successful, well known, leading business based in Central Leeds.

Since opening their doors over 20 years ago they have gone from strength to strength, helping and assisting over 1.2 million customers with property law cases.

Due to hugesuccess, they are looking to recruit bright, confident and hardworking people into their highly successful Customer Service Advisor team on a permanent basis

The role of the Customer Service Advisor is very varied, and two days will never be the same, you will be required to provide a professional service to each client you speak to.

The role offers amazing benefits such as a _
£1000 welcome bonus_ paid with your first months' pay On top of this, the company offer a _
very generous holiday allowance_ including a _
day off on your birthda y_ and a recharge day (as we all know how you just need a day off to relax sometimes) as well as excellent _
progression and development opportunities_.

The responsibilities of a Customer Service Advisor include:

Provide excellent customer service to each and every customer
Answer all queries within service levels and make sure all information is submitted to each client file and added onto the system
Liaise with legal teams to ensure all service levels are met.
Liaise with financial institutions in obtaining information.
Input of data onto the computerised system

Personal Qualities:

Excellent communication and customer service skills
Ability to meet tight deadlines and targets and to work under pressure.
Good team player, but also ability to work on own initiative.
Good attention to detail.
Good organisational skills.
Good data input skills.
Previous administrative/customer service/conveyancing experience.
Experience of working in a high volume environment.

What you will get in return:

£1000 welcome bonus paid with after probation
25 Days holiday plus the day off on your birthday Plus bank holidays off
Monthly Quiz nights
Monthly raffles
A competitive Salary with a monthly performance bonus
Sponsorship of Further Education such as CLC & Proven track record of internal promotion
Offices in Leeds and Hull city centres and potential for hybrid working
Smart Casual dress code
Profitable global company
Marketleaders in their specialism with excellent service reputation.
Familyfriendly policies with a strong focus on work/life balance e.g. paid birthday leave
Significant career progression opportunities large inhouse training function
Highly innovative with a strong focus on technology

**(Jo Holdsworth Recruitment - Recruitment Agency)