IT Senior Service Manager - London, United Kingdom - CILIP Youth Libraries Group

Description

IT Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 6 May 2024

Salary:
£38,000 to £43,000 (depending on experience)

We have an excellent opportunity for a permanent IT Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.

The role needs someone with a hands-on, positive attitude to getting things done, and working collaboratively to facilitate the provision of IT solutions which enable CILIP to harness the new capabilities of digital and data achieved through the Digital Improvement programme.

The role needs someone adaptive, flexible, and able to lead/manage change.

We are looking for an excellent IT professional who champions the use of technology to improve organisational performance and customer experience.

The ideal candidate will have a broad experience in delivering digital improvement programmes for organisations through proactive business partnering, and will possess integrity, resilience and the ability to communicate effectively with employees, management and external stakeholders.

Ensuring smooth functioning of IT and digital systems across the organisation
Acting as a digital champion, optimising existing and planned systems and platforms
Assisting in developing incident response procedures, disaster recovery plans and cyber security policies
Working as part of the cross-organisational 'digital team' to integrate platforms, refine procedures and support departments in utilising IT tools effectively
Prioritising data security and uphold the maintenance of system backups
Maintaining relationships with external IT support contractor, suppliers and supervise external engineers

CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Hybrid working
~25 days' annual leave plus public holidays (increasing after 3 years' service)
~ Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
~ Access to CILIP's Employee Assistance Programme
~ Staff reward scheme offering a range of discounts at over 900 of the UK's top retailers
~ The option to buy up to 5 days' additional annual leave
~ Cycle to work scheme
~ No agencies please.
First interviews (virtual) will be held on Monday 13 May 2024.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation.

For more information on how we are embedding diversity at the heart of CILIP and its work visit our website .