Temp to Perm Helpdesk - Bedminster, United Kingdom - Alexander Mae
Description
The Company:
Our client is a building, construction and refurbishment company who have a wide range of clients, no client is too big or small and they are always consistent with their quality of work.
The Job:
Reporting into their Office Manager, this role will be a really busy and varied role working as a Temp to Perm Helpdesk / Customer Service Co-ordinator on an ongoing temporary basis.
Responsibilities will include:
- Receiving and processing calls/jobs utilising helpdesk software.
- Allocating work orders to directly employed labour team or approved contractors.
- Liaising with engineers and tracking progress against KPIs/SLAs.
- Reporting back to clients on job progress and updating job systems.
- Planning, assigning, and monitoring PPMs.
- Assisting other office staff with clerical duties as required
- Any other tasks deemed
The Person:
For this role our client is looking for someone who has previous customer service experience gained in a commercial environment
Also required is:
- Experience working within a similar helpdesk role or office environment or customer service essential.
- Computer literate
- Word, Excel, Outlook etc.
- Strong written and verbal communication skills.
- Good organisational skills and a methodical approach to duties.
- Ability to work under pressure and manage your time.
The Location:
Bedminster (with car parking) Bristol - 100% office based
The Hours:
Monday to Friday 8am -5pm
The Salary:
£11 per hour
Job Type:
Temp to perm
Salary:
£11.00 per hour
Benefits:
- Life insurance
Schedule:
- Monday to Friday
Work Location:
One location
More jobs from Alexander Mae
-
Project Senior Administrator 4 Month Contract
Bristol, United Kingdom - 1 week ago
-
Junior Secretary
Bristol, United Kingdom - 1 week ago
-
HR Advisor West Midlands
Wolverhampton, United Kingdom - 6 days ago
-
Administrator + Resourcer
Bristol, United Kingdom - 1 week ago
-
Conveyancing Assistant Taunton
Taunton, United Kingdom - 2 days ago
-
Temporary Office Assistant
Bristol, United Kingdom - 1 week ago