Customer Success Director at Video AdTech Platform - London, United Kingdom - Grey Matter Recruitment

    Grey Matter Recruitment background
    Description

    Job Description

    Exciting opportunity for an experienced Client Success leader to join a true pioneer in the video advertising space.

    The Company:

    • Market-leading video advertising platform
    • Rapidly expanding business, with huge growth plans across the UK, US and Europe
    • Pre-IPO with over $100M in VC funding
    • Clients: Mondolez, Pepsi, Cadbury, Nike, P&G

    The Role:

    The Director of Client Success is instrumental in driving client happiness and business growth on a global scale.

    • Overarching responsibility for customer satisfaction and retention of Tier 1 accounts (80% brand direct)
    • Management and development of junior team members
    • Product expert; confident translating customer needs into product-led solutions

    Needs:

    The Director of Client Success will have a solid understanding of the AdTech and Media space.

    • Coming from an AdTech vendor, or a Media Agency
    • Experience managing Enterprise clients (brand direct)
    • Good technical understand of the AdTech Space

    To apply for this role, please send your up to date CV to