Commercial Property Manager - Melksham, United Kingdom - AMR - Specialist Property Recruiters

Tom O´Connor

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Tom O´Connor

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Description
Our client seeks a high calibre experienced Property Manager for their offices in Melksham, Wiltshire.

The Role

This role is to work with a team to manage a portfolio of commercial properties and service charges.

Ensuring that high levels of service are offered to their clients and to support the lettings team in growing and retaining business.


  • Acting as the main point of contact for their tenants and landlords who require support throughout the duration of their tenancy.
  • Building and maintaining relationships with their clients and delivering exceptional customer service.
  • Ensuring that properties comply with current legislation (e.g. EPC's, fire risk assessments, asbestos management plans as appropriate)
  • Carry out property inspections
  • Liaising with contractors, FM or building surveyors to ensure any repair, redecoration or refurbishment are resolved in a timely manner
  • Liaising with third party professionals for end of tenancy dilapidations
  • Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
  • Manage the transition of client/properties in and out of management
  • Responsibility for ensuring that all necessary insurance reinstatement valuations are undertaken, providing accurate insurance data to broker for renewal and ensuring that all
insurance premiums are recharged to tenants

  • Identify opportunities for providing additional services to clients
  • Attending client meetings and carrying out actions arising
  • Responsibility for arranging and chairing occupier meetings when required, ensuring client feedback following the meetings and carrying out all actions arising
  • Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
  • Managing and organising own inbox and answering telephone calls
  • General administration tasks such as processing contractor invoices
  • Keeping accurate records and notes on our systems to maintain audit trails.
  • Point of contact for Tenants, Landlords and Contractors
  • Manage own inbox and booking appointments for own diary
  • Answering telephone calls
  • 10% Agency take ons
Skills & Experience

  • Up to date knowledge of current lettings legislation and landlord / tenant laws.
  • Understanding of the 1954 Landlord & Tenant Act
  • RICS Professional statement Service charges in commercial property
  • Experience of managing a large portfolio of properties.
  • Ability to prioritise and organise own workload and adhere to deadlines.
  • Able to work as part of a team and alone.
  • Strong written and verbal communication skills.
  • Articulate, professional and well accustomed to a client facing role
  • Working knowledge of Microsoft packages and good keyboard skills
  • RICS qualification is ideal
  • Experience of working in a fast paced, busy environment.
  • A positive and adaptive attitude to help the team achieve their goals.
  • Full driving license required
Salary £35k - £50k DOE on whether you are RICS qualified

For more information, please contact Georgia on.

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