Assitant Vice President - London, United Kingdom - MUFG

    MUFG
    MUFG London, United Kingdom

    Found in: Talent UK C2 - 1 week ago

    Default job background
    Full time
    Description

    Do you want your voice heard and your actions to count?

    Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

    With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

    Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

    OVERVIEW OF THE DEPARTMENT/SECTION

  • Database Platform Operations are responsible for supporting and maintaining Database technologies for Bank EMEA and Securities International.

    • .

    NUMBER OF DIRECT REPORTS

    0

    MAIN PURPOSE OF THE ROLE

    OSE OF THE ROLE

  • Responsible for managing, maintaining, enhancing Database technologies across MUFG
  • Member of L3 BAU and Project support team providing subject matter expertise and ultimate escalation

    • KEY RESPONSIBILITIES

    Primary:

  • Implement tools and processes for efficient and effective operational management of the environment
  • Define and implement service catalogue whilst ensuring workload is kept within defined parameters
  • Produce clear supporting documentation to enable off-shore to provide first and second-line of support
  • Provide deep technical assessments of ticket queues to identify and address issues in a holistic manner
  • Perform root cause analysis to resolve any technical issues that off-shore escalate
  • Strive to permanently eliminate issues through automation opportunities and sustainable long-term fixes
  • Partner with SRE team to identify areas for continuous improvement, automation and self-service
  • Ensure all project / investment workloads are delivered according to plans and budget defined
  • Liaise with Infrastructure Control and IT Risk teams to satisfy internal and external audit requests
  • Manage the lifecycle of database products and maintain strong relationships with vendor partners
  • Effectively manage Vulnerability Management and Security Compliance remediation agenda
  • Deputise for team lead when required to do so and act-up accordingly
  • Take part in On-Call & weekend work rotation; triaging and addressing production issues as they arise
  • Identify cost saving and optimisation opportunities across the group
  • Build strong working relationships across the organisation
  • Adhere to the core values of the bank

    • Secondary:

  • Perform daily health and compliance checks for all systems as required
  • Ensure all Database systems are backed up successfully and any issues are promptly resolved
  • Validate monitoring alerts and batch job failures are detected promptly and satisfactorily resolved
  • Ensure sufficient capacity is available to accommodate database growth
  • Respond to emails sent to the team distribution list / mailboxes in a timely manner
  • Handle incidents and requests with efficiency and a "customer first" mindset
  • Maintain Database platforms in a highly available, reliable, secure and performant manner
  • General Database Administration maintenance activities
  • Provide technical support to application support and development teams
  • Provide consultancy to application support and development teams
  • Execute disaster recovery procedures when necessary and take part in regular DR tests
  • Ensure patches and security updates are applied as per defined policies
  • Develop and maintain all operational procedures to ensure they are current and accurate

    • SKILLS AND EXPERIENCE

    Essential:

  • Current and previous versions of Microsoft SQL Server, Oracle, Sybase ASE, MongoDB and Snowflake
  • In-depth knowledge of Unix / Linux and Windows Server operating systems and utilities
  • Scripting and programming languages such as Bash, PowerShell, Python, SQL, T-SQL and PL-SQL
  • Experienced in Database Installation / De-installation, Configuration, Tuning, Migrations and Upgrades
  • Advanced knowledge of Clustering, High-Availability, Replication and Disaster Recovery techniques
  • Fluent in Backup and Recovery processes and procedures
  • Excellent SQL and Systems Performance Tuning skills, in-depth knowledge of system internals
  • Ability to tune Network, Storage, Server and Virtualisation layers for optimal performance and reliability
  • Competent with Logical and Physical database design
  • Ability to interpret and implement CIS security hardening recommendations in a controlled manner
  • Acute awareness of Security and Auditing requirements in a regulated environment

    • Highly Desirable:

  • AWX / Ansible Tower
  • Git, Ansible, Terraform and TeamCity
  • Serena Deployment Automation (SDA) and Jenkins
  • Kubernetes and Docker
  • "Infrastructure as Code" Principles and practices.
  • "Continuous Integration (CI) and Continuous Development (CD)" Principles and practices
  • Agile, Site Reliability Engineering (SRE) and DevOps Principles and practices
  • Active Directory, LDAP and Kerberos
  • BMC Control-M
  • Oracle Cloud Control and IBM Tivoli / Netcool
  • Oracle ODA
  • Nutanix HCI and VMWare ESX
  • Networking Protocols (TCP/IP, DNS, DHCP, VLAN's)
  • Cloud computing - IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and Oracle
  • Knowledge of data security governance and regulations such as GDPR and SOX

    • Desirable:

  • Dell EMC PowerStore (SAN) and Isilon (NAS)
  • Rubrik, EMC Networker, Data Domain and IBM Tivoli Storage Manager
  • CyberArk
  • Splunk
  • Qualys
  • Cisco Tetration
  • ServiceNow
  • JIRA and Confluence

    • PERSONAL REQUIREMENTS

  • Excellent communication and interpersonal skills
  • Ability to handle pressure during outages and systematically resolve issues
  • Excellent problem-solving skills
  • Results driven, with a strong sense of accountability
  • A proactive, motivated approach
  • The ability to operate with urgency and prioritise work accordingly
  • A structured and logical approach to work
  • Attention to detail and accuracy
  • Ability to perform well in a pressurised environment
  • Ability to manage constructive conflict effectively
  • The ability to manage large workloads and tight deadlines
  • Able to communicate complex technical concepts to non-technical persons at all levels

    • PERFORMANCE AND DUTIES

    The role holder will be assessed in accordance with their employing entity's performance framework and process with relevant input obtained from the dual hatting entity as relevant.

    As duties and responsibilities change, the job description will be reviewed and emended in consultation with the role holder. The role holder will carry out other duties as are within the scope, spirit and purpose of the role as requested by their line manager or Department Head.

    MANAGING CONFLICTS OF INTEREST

  • The role holder will have responsibilities for both MUFG Bank and MUFG Securities EMEA plc.
  • The role holder will be required to perform their duties and responsibilities on an entity neutral basis, without favour.
  • The role holder is required to follow regulatory requirements applicable to ensure each business is appropriately supported and to maintain the legal entity integrity of each of MUFG Bank and MUS.
  • Working terms are dictated by functional mandates, the terms of the Dual-Hat Arrangement Agreement in place between MUFG Bank and MUFG Securities EMEA plc and any other relevant agreements entered into between MUFG Bank and MUFG Securities EMEA plc.
  • The role holder will have responsibility for identifying and resolving where there may be a difference or conflict in needs between MUFG Bank and MUFG Securities EMEA plc, escalating to their manager where required.

    • We are open to considering flexible working requests in line with organisational requirements.

    MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

    We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.