- Provide estimated arrival time at customer's site based on job instructions
- Contact customer's site management upon arrival
- Diagnose equipment problems and provide detailed information for repair quoting
- Identify necessary parts for repair and arrange delivery
- Undertake repair work on machines following work plan
- Flexible start and finish times
- 25 days holiday + bank holidays (option to purchase extra 5 days)
- Annual Bonus
- Annual Tool Allowance
- Access to company share scheme
- Healthcare benefit
- Up to 7% pension (matched by company)
- Laptop, phone, and van
- Industry-leading CAT product training
- Referral Bonus Scheme
- Overtime pay
- Access to retail discounts and online perks
- Ability to work autonomously or as part of a team
- Strong communication & interpersonal skills
- Effective problem-solving abilities
- Motivated and Dynamic Self-starter
- Experience with field-based diagnosis tools
- Heavy Earth Moving equipment operation knowledge
- Formal apprenticeship training required
- Experience with construction and static machines needed
- LDV driving licence
- Formal training (NVQ Level 3 preferred)
- Experience with construction and static machines essential
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Field Service Engineer - Holmes Chapel, United Kingdom - Finning International
Description
Company: Finning (UK) Ltd
Number of Openings: 1
Worker Type: Permanent
Position Overview: As a Field Service Engineer, you will be responsible for responding to customer's field repair and service requests. Your role involves diagnosing and providing detailed information about the nature of the problem to the customer and Finning. This includes creating a quote for the customer in a timely and cost-effective manner.
Joining Finning's industry-leading field service department, which serves as the largest CAT dealer in the UK and Ireland, you will be at the forefront of on-site diagnostic and repair capabilities for Caterpillar products in Winsford and surrounding areas.
Job Description:
You are required to have exceptional customer focus and a deep understanding of plant equipment. Your tasks will include attending customer sites, addressing customer needs, and resolving mechanical or electrical issues using the latest dealer software and repair techniques.
Main Job Functions
As a Finning employee, you will receive:
Salary: £38,500 - £43,800
Benefits:
Specific Skills:
Knowledge:
Education and Experience:
At Finning, we value our employees and offer a comprehensive benefits package to support their success. We believe in diversity and equality, creating an inclusive environment for all individuals to thrive and reach their full potential. If you are looking to join a global organization with exceptional training and benefits, apply online today.
