Front Office Manager - Birmingham, United Kingdom - Aloft Hotels

Description

JOB SUMMARY

As Front Office Manager you will lead the Front Office operation and team, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams.

you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis.

Job Requirements To be successful in this role, the ideal candidate will have previous experience operating in a similar role, including experience of leading a team.

Benefits include:
Subsidized meals on duty. Paid breaks. Financial contribution towards childcare from day 1 of employment. Annual wellbeing allowance of £ from your second year of employment. A minimum of days holiday. Wage stream. stream up to % pay as it is earned and set automatic savings to support your financial wellbeing. /7 access to our employee assistance programmed. Company sick pay – giving you piece of mind when you need it the most. Annual reviews for salary and employee benefits. Festive salary enhancements.

A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform.

Salary up to £, per annum This company is an equal opportunity employer. frnch1