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Customer Service Advisor

    Customer Service Advisor - Wardley, United Kingdom - Red Recruitment

    Red Recruitment
    Red Recruitment Wardley, United Kingdom

    2 weeks ago

    Default job background
    Customer Service / Support
    Description
    Red Recruitment is excited to be recruiting Sales Agents to join our client located in Manchester.

    Our client who has been awarded Feefo's Platinum Trusted Service Award for two years in a row, is looking for temporary workers with a background in Customer Service to join their growing team.

    The salary for this position is £11.44 per hour.

    Benefits and Package for a Sales Agent:

    • Salary: £11.44 per hour
    • Hours: 40 hours per week, between Monday - Sunday, on a shift rota basis
    Monday - Friday, 8am - 8pm
    Saturday, 8am - 5.30pm
    Sunday, 10am - 4pm


    • Location: Manchester (potential for hybrid working after training)
    • Contract Type: Temporary (potential opportunity to go permanent)
    • Bonus scheme

    Key Responsibilities of a Sales Agent:

    • Managing existing customer enquiries and issues, ensuring first-step resolution where possible
    • Achieving individual sales targets
    • Dealing with any customer complaints and resolving them to the satisfaction of the customer
    • Delivering excellent customer service to potential and existing customers
    • Identifying the customers needs, through effective questioning

    Key Skills and Experience of a Sales Agent:

    • Experience working in a Customer Service or Contact Centre environment is required
    • Excellent written and verbal communication skills
    • Able to use your own initiative and have strong problem-solving skills
    • You must have excellent customer service skills
    • You must be computer literate
    If you are interested in this position and have the relevant skills required, please apply now
    Red Recruitment (Business)


  • Red Recruitment Wardley, United Kingdom

    Red Recruitment is excited to be recruiting Sales Agents to join our client located in Manchester. Our client who has been awarded Feefo's Platinum Trusted Service Award for two years in a row, is looking for temporary workers with a background in Customer Service to join their g ...