Reviews Officer - Nottingham, United Kingdom - HM Revenue and Customs

HM Revenue and Customs

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £22,845
Job grade:

Administrative Officer
Contract type:
Permanent
Business area:
HMRC
SOLS
Legal Operations
Type of role:
Operational Delivery
Working pattern:
Flexible working, Fulltime, Homeworking, Job share, Parttime, Compressed Hours
Number of jobs available:
5Contents

Location

About the job

Benefits:

Things you need to know

Location

Nottingham, East Midlands (England), NG2 1ABAbout the job

Job summary:

Summary

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

About SOLS:

Across Solicitor's Office and Legal Services (SOLS) we provide legal services to the whole of HMRC

This includes:

The conduct of independent reviews of decisions made by HMRC which are requested by customers under the legislative provisions.
The conduct of tribunal and civil litigation on a full range of services.
Work on new legislation.
Drafting of statutory instruments and other legal documents.
Legal advice to ExCom and staff.

We also provide technical accountancy and forensic services to HMRC, are head of the Compliance Accountants' and Insolvency Professions as well as handling Ministerial Correspondence and Freedom of Information requests for HMRC.

This Team Specifically deals with:

These vacancies are for Administration Officers, Reviews Officers in Solicitor's Office and Legal Services (SOLS).

The successful applicant's will be part of a Late Penalties Reasonable Excuse Team within the Indirect-VAT tax stream or Direct tax stream in Nottingham.

This post is a desk-based role that requires strong decision making and communication skills along with the ability to adapt to differing business needs.

Job description:

You will be conducting statutory reviews on late penalty appeals.

Using the Litigation and Settlement Strategy you will produce accurate and timely review decisions based on the reasonable excuse submitted by customers.

You will do this by interrogating HMRC held records, analyse, and make appropriate amendments to databases and IT systems. Working with internal and external stakeholders.

You'll be able to demonstrate:

Great Communication Skills both written and verbal.
Using your own judgement to make effective decisions.
The ability to handle a fastpaced flexible, changing working environment.
A cando attitude and ability to adapt to differing business needs.
Proficiency in Maths and English and the ability to deal with basic calculations.
Being a team player to collaborate and support your colleagues.

Person specification:

How we make an offer

This advert is for up to 5 posts.

This recruitment campaign was designed to ensure we have a sufficient number of people on our teams now and in the future.

We are usually able to make some immediate postings following interview, however we may not be able to appoint all those who have been successful straight away.

Reserve List

There may be a need to travel across the UK with occasional overnight stays being required and there may be a need for occasional travel for business purposes.

This vacancy is only available at the specified locations, alternative locations are not available.

Behaviours:

We'll assess you against these behaviours during the selection process:

Making Effective Decisions

Benefits:

Learning and development tailored to your role.
An environment with flexible working options.
A culture encouraging inclusion and diversity.
A Civil Service pension with an average employer contribution of 27%.

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details:

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability and Experience.
A CV, to include job history, experience and transferable skills.

Selection will be by sift and (if required) interview.

Applications will be assessed using all elements: The CV and Personal Statement. The CV and Personal Statement will be given a combined score.

The interview process will include:

Behaviours
You will be required to give an example of the behaviour Making Effective Decisions. You should familiarise yourself with an example of this behaviour and prepare an example ahead of your interview.

Strengths

You will be asked questions to demonstrate your strengths in relations to the requirements of the role. These questions are designed to test your initial natural response to the questions asked