Product Analyst - London, United Kingdom - International SOS

International SOS

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Date: 18-Jan-2023

Location:
London, LND, GB

Company:
International SOS

International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.

Established 35 years ago, we have become the market leader in global telehealth services and digital healthsolutions for an extensive client base of Fortune 500 companies, NGO's and governments around the world.

About the role
International SOS is currently recruiting for a Product Analyst to join our Content Services team.

If you are passionate about health and security content, enjoy analysing complex data and turning it into actionable goals then this is the role for you.

Through our integrated medical, wellbeing and security services International SOS provides care for +9,000 organisations, from more than 1,000 locations in 90 countries.

It's a unique opportunity to join a company with a worldwide reach and a human touch.
Our purpose is to protect and save lives.

In this role, you will have a unique opportunity to work with various stakeholders, internal and external, to define user stories, requirements and specifications for features, capabilities, and improvements across a portfolio of content services and platformswhich will have a direct impact on how we grow as a business and add value to our clients.

Reporting to the Senior Product Owner you will work closely with delivery teams for implementation and ongoing analysis and support.

Key responsibilities

Develop detailed user stories, business requirements and functional specifications and other analysis documentation
Work closely with all delivery teams, including QA, to ensure that defined user stories and requirements are properly aligned, implemented, tested, info security compliant and delivered
Build expertise across group and individual business line digital product portfolios, as well as an understanding of their systems and capabilities
Act as SME of specific capabilities and processes within Content Services
Build effective and meaningful relationships with relevant business line stakeholders, acting as an interface between the business, operations, and technology teams
Participate actively in managing processes, workflows and ceremonies supporting overall product delivery, including standups, sprint planning and reviews, Confluence documentation, Jira tickets, acceptance criteria, and release management
Manage and validate the ongoing support/maintenance process and backlog for the Content Services delivery team

About you

Broad technical expertise experience with data migration, APIs and Content Management Systems
Experience in agile digital development and knowledge of digital analytics processes and tools
Knowledge of data/content structure and migration
Outstanding analytical skills and the ability to make complex issues simple
Ability to work autonomously as well as collaboratively
Experience collaborating with backend Engineering teams

Benefits

Private health care, Dental cover, Pension scheme, Life assurance
22 days annual leave increasing with service, option to buy additional leave, Birthday leave, 5 days study leave, paid volunteering day
Cycle2work, season ticket loans, gym discounts, childcare vouchers)
Access to our Employee Assistance & Employee Support Programme
Opportunity to work at Chiswick Park, business park and all Enjoy-Work events

EUROPE #LI-Hybrid

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer's Institute (TEI) for 2023.