Business Support Associate - London, United Kingdom - WTW

WTW

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Global FINEX is a division of WTW that acts as a knowledge base for WTW worldwide, with our teams of experts in Financial, Executive and Professional Risks providing specialist advice and services to our clients and associates.

We have 700+ colleagues based in GB, Western Europe, Asia, Latin America, North America, Australasia and CEEMEA, who act on behalf of organisations from global conglomerates and government institutions to regional practices and SME's.

We are specialistswho utilise deep industry experience to provide a tailored risk management solution.

This role is hybrid with weekly travel to our London and/or Ipswich office.

Your focus will be on delivering technical and operational excellence to the Practice teams, ensuring that all outcomes support the overall strategic objectives of the business unitand effective, efficient, proactive and embedded operational excellence.

The Role

Operating across FINEX, you will work with the Corporate Risk and Broking (CRB) Operations and FINEX leadership teams to ensure that the FINEX team is working to WTW operational requirements, assisting in the implementation of new working procedures andimprovements where necessary.
Ensure that all documentation is accurate and CEM compliant
Proactively manage metrics
Work with the CRB Operations teams to share and deliver best practice
Provide operational direction, advice, guidance and best practice

The Requirements

You will ideally be educated to a degree level and with professional qualifications, Project Management or similar.
Previous Insurance experience would be advantageous
A proven track record of delivering excellent levels of client service through a large scale, matrixed operational function
Strong communication, negotiation and influencing skills
High levels of business and financial acumen with an understanding of company strategy, operating environment and business objectives
An understanding of core business improvement principles and techniques
Strong skills in problem solving
An indepth knowledge of operational best practice and experience of implementing processes, procedures and standards in an operational role
Proven experience of change management and delivering major change initiatives in to an operational function

**Equal Opportunity Employer