Inside Sales Account Manager - Cambridgeshire, United Kingdom - Brookwood Recruitment Ltd
Description
Manages the sales activities of accounts by developing and maintaining a high standard of professional customer service through timely response on quotations, order entry, complaint handling and proper scheduling of warehouse shipments.
Relationship Building - The ability to build and actively maintain formal and informal professional relationships
Networking - The action or process of interacting with others to exchange information and develop professional contacts
Sales and Business Development - The ability manage existing customers requirements and to identify and assess potential customer opportunities to increase revenue including selling additional items/services outside of original scope/quote or requirements.
Results driven/focused - Motivated by the desire to successfully achieve results to meet or exceed goals and objectives
Resilience - The ability to cope with and rise to the inevitable challenges, problems and set-backs you encounter in the workplace
Collaboration - To successfully work toward a common goal with others
Communication skills - The ability to convey information, verbally or written/presented in an appropriate manner to both internal and external stakeholders.
Time Management - The ability to make effective use of one's own time and that of others, to effectively manage tasks and responsibilities - to get things done
Customer service - Providing appropriate assistance and advice before and after to those who buy or use our products or services.
Analytical - The ability to collect and analyse information, problem-solve, and make decisions
Problem solving & creative thinking - Making decisions and solving problems involving of varying levels of complexity, ambiguity and risk.
Computer skills - Tech literate - the ability to use systems and programmes such as Outlook, Excel, Word and PowerPoint
Language skills - Ability to listen, speak, read and write
Market and Product Knowledge - Knowledge of market and industries, competitors products and customers, our products and their application.
Must haves.
2 years or more experience in sales and a metals environment.
Highly motivated and able to work in a team.
Strong communication skills
Ability to work effectively on PC programs such as excel, and word.
Strong numerical skills.