Brand Partnerships Manager - London Area, United Kingdom - Matrix

    Matrix
    Matrix London Area, United Kingdom

    1 month ago

    Default job background
    Customer Service / Support
    Description

    We are incredibly proud to say that we are a Certified B Corp business and were named one of the 100 Best Places to Work in 2023 by The Sunday Times

    We are driven by relentless curiosity and are obsessive about developing meaningful brands and products that go above and beyond. As creators, builders, and nurturers, we commercialise ideas, sparks, and visions in order to Create Amazing.

    Our passion plays are beauty, wellness, and travel. Beyond our passion for these industries, we are committed to acting as a force for good, giving more than we take and ensuring we leave the world a little better than we found it.

    We are looking for a Brand Partnerships Manager, to support our dynamic team in working with world renowned brands, creating innovative and high-quality travel amenity products for the Airline/Hotel/Rail Industries on a 12-month fixed term contract.

    The position will play a pivotal role in supporting and managing multiple projects in a dynamic, fast-paced environment where your skills and leadership abilities are put to the test.

    KEY RESPONSIBILITIES:

    • Using customer segmentation model and business development/project pipeline work in advance on supporting the acquisition of appropriate brands
    • Support with development of the Brands Partnership portfolio ensuring all brand relationships are well managed (set internal SLAs) and brands are curated based on specific project and customer requirements; working proactively based on the agreed project pipeline
    • Manage the day-to-day Brand communication and development
    • Act as the conduit between Brands and Matrix:Travel to identify brand opportunities for NBD and innovation; work with the Strategy team to put forward compelling propositions and Product Team to manage developments of product
    • Manage the relationship between Brand and supporting Matrix:Travel departments
    • Use the business pipeline to identify and set up relationships with target customers within the industry, based on existing contacts
    • Support in gathering of Brand and/or Customer profiling information and development of the pitch, liaising with the Strategy team as required
    • Schedule and attend customer facing meetings as required
    • As part of Brand & Customer acquisition, prepare agency and/or tender pitch presentations, using available profiling and insights to create compelling propositions.
    • Support with Creative Briefs and compelling copy writing as needed
    • Support Strategy, Insight & Innovation Teams to develop trend-setter report that can be shared with Brands and Customers that reinforces our innovation and thought leader positioning

    REQUIREMENTS:

    • Previous experience working with premium Brands, Customers and products, preferably in the hospitality and/or airline industries
    • Existing high-level relationships with Brands
    • Strong influencing skills
    • Proven ability to develop, nurture and maintain long-term meaningful client relationships
    • Understanding of Product Development process
    • Experience working holistically alongside various teams such as Commercial, Innovation, Creative, Product Development, etc to execute briefs
    • Problem solving and lateral thinking skills
    • Availability to travel internationally (10-20% of time)
    • Desirable 2nd language; Italian or French

    BENEFITS:

    We love to reward our teams for their hard work and after all there would be no amazing products or brands without them Our office has always got something going on whether that's puppy yoga, massages, bingo nights or a bake off to bring our teams together. Here is a snapshot of some of the other fantastic benefits we offer;

    • Unlimited holiday
    • Flexible working
    • Private Medical Insurance
    • Team Events & Socials
    • Wellbeing Programme
    • Free breakfasts
    • Volunteering day
    • Annual discretionary bonus
    • Amazing product discounts

    Our amazing team is made up of individuals from all areas of the world, ethnicities, genders and beliefs and we are committed to providing a positive workplace where everyone feels empowered to bring their whole self to work.