Compliance Administrator - Manchester, United Kingdom - Great Places Housing Group

Great Places Housing Group
Great Places Housing Group
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Salary:
Up to £25,000 pro rata


Job Type:
Part Time, Fixed Term

Location:
Head Office - West Didsbury


Benefits:

Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.


Please note this vacancy is Fixed-term for 12 months


You will be assisting in the delivery of all administration work to enable GPHG to carry out a comprehensive compliance service fully meeting statutory obligations.

You will be ensuring all records pertaining to legislative responsibilities for building safety services are up to date, changed where necessary and are accurate and timely.

You will be working closely with other Compliance Managers within the department ensuring an effective service meets the needs of Great Places and its customers.

You will also assist in completing follow up work that may relate to Legal, Health and Safety and regulative responsibilities for GPHG.


What you'll be doing:


  • Assisting the Head of Compliance, Managers and Officers by producing regular reports to help with managing all compliance work to meet regulatory requirements and ensuring customer safety at all times.
  • Liaising with other members from the technical teams to aid scheduling of work.
  • Be available to help as required and assist with administration tasks for peers across the department. Providing cover for telephone call handling and assisting team colleagues by sharing workload as appropriate.
  • To carry out other duties commensurate with the nature of this post & Carry out other duties commensurate with the nature of the post of Compliance Administrator as directed by the Head of Compliance
  • General assistance with administration within all of the Repairs and Asset Management services work.
  • Create and maintain effective filing systems to house hard and soft copies of data.
  • Responsible for the upkeep of programme work register including contract and failure information. Follow up on outstanding paperwork within the department dealing with queries for a prompt resolution.

What you'll need

  • Qualified to minimum GCSE grade C or equivalent in English and maths
  • Educated to A level standard or equivalent


  • Desirable

  • A relevant qualification in administration or working towards one
  • VRQ/NVQ level in compliance area


  • Desirable

  • IOSH Managing Safety
  • Experience of working within a compliance framework;
  • Confident skills in the full range of Microsoft Office with excellent skills in excel & it is desirable to have experience of working with housingspecific IT systems
  • Ability to complete tasks in an accurate and timely manner when working under pressure & the ability to work to deadlines.

What we need from you

  • Empathy with our tenants and residents and willingness to deliver exceptional customer service
  • Ability to work as part of a team as well as on own initiative
  • Commitment to work in partnership with others for the benefit of Great Places
  • Ability to work flexibly and when needed outside normal working hours
  • Good communication skills
  • Flexible approach with a can do attitude and ability to cover rota between team
  • Focus on delivering excellent customer service
  • Thorough and methodical in monitoring programmes and data

What we give you in return for your hard work and commitment

  • Pension up to 10% contribution from both colleague and Great Places


  • WPA

  • Healthcare auto enrolled at no contribution level option to increase & add on family members
  • The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
  • Start at 26 days annual leave, increasing up to 30 days
  • Lottery
  • Colleague forum groups
  • Link to Manchester Credit Union
  • Savings Club


At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

REF-204727
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