Office Manager - Staveley, United Kingdom - Optimise by Recruitment

Description

Job Description

Job Title: Office Manager

Location: Chesterfield

Company Overview:

Optimise by Recruitment is proud to representing a leading client that specialises in providing lifting and handling equipment for rail depots and workshops throughout the UK. Our client operates under ISO9001 standards and is dedicated to delivering quality products and services while prioritising safety and customer satisfaction.

Key Responsibilities:

1. Customer Relationship Management: Serve as the primary liaison between the client and customers, managing inquiries, collecting purchase orders, and ensuring smooth transactions.
2. Account Management: Cultivate strong relationships with clients, overseeing servicing, warranties, and promptly addressing any concerns or issues.
3. Service Coordination: Efficiently coordinate service activities, including scheduling, dispatching technicians, and ensuring timely completion of tasks.
4. Parts Collaboration: Collaborate with internal teams and external suppliers to manage parts inventory, ensuring availability for servicing and repairs.
5. Office Management: Oversee daily office operations, including payroll processing using Sage, coordinating audits, and managing risk assessments.
6. Interdepartmental Communication: Facilitate communication between different departments, ensuring alignment and collaboration across the organisation.
7. Recruitment and Onboarding Support: Assist in the recruitment process, onboard new hires, and provide training as needed.
8. Planning and Coordination: Assist in planning and scheduling activities, managing calendars, and supporting the implementation of organizational strategies.
9. Quality Management: Maintain and update the quality management system under ISO9001 standards, ensuring compliance and continuous improvement.
10. Sales Support: Provide assistance to the sales team, including preparing quotes, processing orders, and addressing customer inquiries.

Requirements:

• Previous experience in engineering or related field preferred.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Proficiency in Microsoft Excel, including Vlook-ups, pivots, and macros.
• Flexibility to adapt to changing priorities and work schedules.
• Knowledge of ISO9001 standards desirable.
• Prior experience with Sage payroll system a plus.

Work Schedule:

• Monday to Friday (flexible working hours)
• 24 days of annual leave plus statutory holidays (pro-rata for part-time)

Note: This job does not offer hybrid working arrangements.

Salary:

• £30,000 to £35,000 per annum, depending on experience.

If you meet the qualifications and are interested in this exciting opportunity, please submit your application along with a detailed resume. We are looking forward to reviewing your application and potentially welcoming you to our client's dynamic team.