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IT Support and Service Desk Operator - United Kingdom - KDR Talent Solutions
Description
Service Desk Analyst | £29-32K | Manchester (Hybrid) Come work for one of the UK's leading Social Housing Associations, tackling complex social issues and undergoing a period of significant change.
Providing front line technical support spanning various business areas for both software and hardware. Providing technical support via telephone and face-to-face. Building strong relationships across the business to ensure an excellent service.Supporting Identity & Access Management. Hybrid working with 1-2 days on-site and 3-4 days a week from home.
Excellent benefits package including Pension, Flexible working, Healthcare, and much more.
Previous service desk experience (1 year min).e ServiceNow, Halo, Cherwell)Knowledge of MS Azure. Hand on experience with Active Directory, SharePoint, and Intune/Autopilot.
Strong customer service skills.