Account Executive - Birmingham, United Kingdom - Team ITG

    Team ITG
    Team ITG Birmingham, United Kingdom

    2 weeks ago

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    Description

    Job Description

    Where does this role fit in?

    The Account Executive carries responsibility for customer service delivery, operational and administrative excellence. The role will encompass day-to-day responsibility for briefing artwork, print and uploading files to the online systems, supported by the Account Director and Account Manager.

    This position will be working on our exciting contract with Dunelm.

    The main responsibilities of the role will include:

    • Set up jobs in ITG technology (eg raising POS codes in MC).
    • Updating POS codes onto client brief sheets.
    • Support with building campaign and launch briefs.
    • Manage smaller ad-hoc briefs independently (take brief and RFQ).
    • Assist with RFQ's for larger jobs.
    • Download approved assets from Canopy or FTP site.
    • Asset Upload into ITG tech (Canopy and Media Centre).
    • Support team with any admin tasks including updating master savings tracker.
    • Invoicing and month end tasks
    • Lead responsibility for Dunelm reporting
    • Lead Media Centre management - New user set up / creator
    • Canopy management support - New user set up / creator
    • Production support of SEL's
    • Print on Demand daily management
    • Store query assistance
    Requirements

    What can you bring to the table?

    Just have a look below, if this sounds like you it's definitely worth putting yourself forward:

    • Able to manage multiple tasks in fast paced environment.
    • Able to build relationships with both clients and colleagues.
    • Service driven, put's customer service at the heart of everything.
    • Methodical and organised.
    • Willingness to learn new things.
    • Always eager to help others.
    • Positive outlook and attitude.
    • Print experience and advantage but can be trained.
    • Good Excel knowledge is required for this role.
    Benefits

    Work's a treat

    On top of a competitive salary, you can expect a whole load of perks:

    • 25 days' holiday + bank holidays - we understand the importance of you getting some down time.
    • Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing.
    • Pension Scheme - helping you save towards your retirement home in the sun
    • Corporate Medical Cash Plan - claim back the cost of your medical treatments.
    • Smart Working Options - spend up to 40% of your working week from home.
    • So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
    • Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy.
    • Cycle to Work Scheme - save on the cost of biking to work.
    • Monthly Employee Awards - Employee of the Month programme with £250 bonus
    • Raising money for charityincluding a paid Volunteer Day - we're all about giving back... and having lots of fun in the process
    • Referral scheme - know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
    • Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
    • Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life.


    We Value Diversity

    We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

    We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

    At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.

    ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together


    What next?

    If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.