Communications Manager - Coventry, United Kingdom - Homes England

Homes England
Homes England
Verified Company
Coventry, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

What we offer... We understand how important life is outside of work so, as well as competitive salary and 33 days annual leave, we are totally committed to flexible working. We'll support you, wherever possible, so that you don't miss out on what truly matters to you.


If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to loads of great discounts with leading high street names.


Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future.

If you are a member of a professional body we'll pay for your membership and once you get your top of the range digital kit you'll be good to go in one of our great offices (or at home)


A bit about the role... Working in a busy team, the Communications Manager will play a critical role in developing effective marketing communications for services delivered the Home Ownership team at Homes England. This currently includes equity loans provided by the Help to Buyand Help to Build schemes.


You will join friendly and talented colleagues, who are committed to making positive change by amplifying our messages to customers and stakeholders, and helping to maximise customers' understanding of our equity loan products.

We believe in delivering a first-class customer service. We write clear and compelling content in a consistent style and tone of voice. Wherever possible we take an innovative and creative approach and adapt our content for different channels.


We work in a collaborative and diverse way with our partners, stakeholders and wider teams, and use experience and different perspectives to foster good decision making and problem solving.


In this role your will get the chance to shape and lead the delivery of a content and production schedule for customer communications in the Home Ownership team.


A bit about you Our day job is to put the customers at the heart of what we do. You'll be used to "spinning several plates" at once and will continuously search for ways to improve and innovate.

You'll be comfortable using insights to inform communications and be expert in delivering digital communications activities.

You'll know how to use social media to reach new audiences and amplify our messages.

This includes managing our social communities, plus creating and sharing relevant content online, such as how to guides, customer literature, blogs and articles to maximiseunderstanding.


You will work with closely with our delivery partners to support and inform the development of effective customer facing communications.

You will develop communications for our customers from brief to publication and support senior colleagues in the executionof Home Ownership Communications strategy and planning.

Delivering on a mission as bold as ours isn't always easy.

You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what wedo as a team.

You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.


As an experienced marketing communications professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.


Who are we? We are the Government's national housing agency. Our role is to accelerate the pace of house-building across the country, particularly in areas where there are the most serious affordability issues - meaning people are struggling to find homes.


We have the appetite, influence, expertise and resources to drive positive market change and meet the Government's ambition to deliver 300,000 new homes a year.

We are using our land, influence, funds and knowledge to increase the pace, scale and qualityof new homes accelerating delivery in areas of greatest demand and helping create great places to live.

Within the next few years, we will have invested over £27 billion across our programmes.

To deliver against these aims we're building a different kind ofpublic service - join us to help make this happen.

Homes England are a geographically diverse community.

We are all working from home at the moment and so our new colleagues can be based almost anywhere providing that their commute to their relevant base office is reasonable when we come back together.

Colleaguewell-being is our top priority.
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