Registered Branch Manager - Ashby-de-la-Zouch, United Kingdom - Appcastenterprise

Tom O´Connor

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Tom O´Connor

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Description
**Branch Location: Ashby de la Zouch, Leicestershire


Salary:
£30,000 - £35,000**
Hours: Full time
We want to make life better for more people.

If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity.

You can help us to grow and develop in an exciting business thatputs people front and centre of everything we do.


Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland.

Our aim is to lead the care industry by providing high quality, personalised and specialist services to ourclients.


We are looking for a dynamic and independent professional with solid operational experience and a flexible, enthusiastic and can-do attitude to lead our team in Leicester.

You will be leading and supporting your team in ensuring that key business and compliancetargets are met. You will be responsible for developing your team to meet all demands and ensure continued success.


As a leading strategic focus is around sustainable growth, this is an exciting role with plenty of scope to contribute to the success of the business.


We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.


We offer a supportive working environment with lots of potential for learning and development and a friendly, agile and flexible working culture.


ROLE PURPOSE


The role of Branch Manager is always to promote Prestige Nursing & Care as well as ensuring that all business targets are met with full compliance in line with quality and legislative standards.

The success of this role will be measured by:

  • Achieving full branch compliance
  • Branch revenue growth
  • Business KPI's met
The role requires a proactive response to building key internal and external relationships. An eye for detail is essential as is knowledge of current care sector conditions and trends.

The role is branch based but may require some travel to Head Office and/or other branches.


MAIN RESPONSIBILITIES

  • Manage the daily operation within the branch to ensure a cost effective and efficient service delivery
  • To assess branch performance against weekly and monthly targets
  • Achieve and maintain Registered Manager status
  • Ensure compliance with ISO and all legislative requirements
  • Maintain accurate records
  • Manage all branch level complaints
  • Manage a team of Field Care Supervisors
  • Provide reports to Regional Managers/Head Office as and when required
  • Identify training and development needs for all branch staff
  • Presenting to prospective new clients
  • Maintaining great relationships with existing clients
  • Key account management
  • Advising on pay rate changes
  • Ensure the effective placement of staff to meet client needs
  • Manage the accurate processing of weekly timesheets via Webroster
  • On call duties as arranged locally

GENERAL RESPONSIBILITIES

  • Occasionally support with the daytoday responsibilities of the team when required
  • Be a champion for internal customer service
  • Do any other reasonable things your manager needs you to do

KEY ATTRIBUTES/KNOWLEDGE/SKILLS/EXPERIENCE

  • Confident in promoting the branch
  • Selfmotivated
  • Computer literate
  • A passion for managing and driving excellence
  • Excellent organisational skills
  • Excellent leadership qualities
  • A commitment to equal opportunities and diversity
  • Symmetry between personal and organisational values
  • Demonstrates the behaviours associated with Prestige Nursing & Care values

What we offer in return:


  • A competitive salary
  • 28 days annual leave (includes Bank Holidays) increasing every year by 1 to the maximum of 33 days over 5 years' service
  • An additional day off for your Birthday
  • Blue Light Card
  • Cycle to Work scheme for our Head Office, Regional and Branch staff
  • Long Service Awards
  • Work Place Pension
  • Employee assistance programme (EAP) confidential phone line and online support and resources available to you and your loved ones 24/
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture.
**_
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_Prestige Nursing & Care reserve the right to close this role early**_

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