Driver and Site Coordinator - Crawley, United Kingdom - Hendy Group
Description
We are looking for an experienced, multi-skilled Driver and Site Coordinator to join our Hendy Ford, Nissan & MG team based in Crawley.
This role is integral to ensuring the highest levels of customer care and satisfaction are delivered at all times.The Opportunity:
- Supporting the Service and Sales teams to achieve their objectives by working with colleagues across the Dealership to ensure the highest level of customer care is maintained.
- Maintaining a professional manner and high standards of personal and vehicle presentation at all times.
- Adhering to legal, environmental and health and safety requirements, to ensure the safety and security of people, vehicles and property at all times.
- Assisting with general maintenance requirements on the site such as weeding and clearing leaves.
- Organising the timely collection and delivery of customer vehicles for service or repair.
- Assisting in the moving of vehicles between the compound, showroom and workshop operations.
- Assisting in Sales vehicle display area on site and ensuring parking remains free and accessible for visitors to the site.
- Notifying the Service team of any issues or problems with Dealership vehicles (e.g. courtesy cars) that may affect customers, and ensuring vehicles adhere to required standards.
- Ensuring any additional service or repair requirements identified by the customer are passed on to the Service team.
The Rewards
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment.
In addition, you can expect the following benefits:
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.
About You:
- An aptitude for building positive customer relationships you will enjoy working in a team and supporting colleagues wherever possible.
- Effective communication skills.
- Strong organisation skills and the ability to prioritise.
- Manual handling experience.
- A good level of fitness to be on the move and on your feet most of the day you will enjoy walking and being outdoors;
- Awareness of how to protect yourself and others through strict adherence to relevant health and safety requirements.
- Full UK driving licence, good knowledge of the local geographical area and previous driving experience.
The Company:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter.
At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.
**#LI-OnsiteMore jobs from Hendy Group
-
Business Centre Administrator
Portsmouth, United Kingdom - 5 days ago
-
Service Washer
Salisbury, United Kingdom - 2 days ago
-
Trainee Sales Advisor
Fareham, United Kingdom - 4 days ago
-
Driver
Exeter, United Kingdom - 1 week ago
-
Customer Service Advisor
Horley, United Kingdom - 3 days ago
-
Head of Bodyshop Operations
Eastleigh, United Kingdom - 2 days ago