No more applications are being accepted for this job
- Pay Rate: £36,000 - £40,000pa
- Contractual hours – 42 Hrs per week (Full Time)
- To support and lead the services to deliver the operational plan, growth, and financial targets.
- Ensure all services comply with CQC requirements and in line with the organisation's vision and values.
- Working with the Registered Manager to conduct regular reviews of operational practices, to identify areas for development and improvement.
- Encourage and strive for positive relationships with commissioners, families, and other stakeholders and seek innovative ways to achieve this.
- To provide reports as required by the Registered Manager and Senior management team.
- Adapt and respond appropriately as the business grows.
- Set and communicate targets. Motivate/inspire the team to meet those targets, all with a view to ensuring continual improvement amongst the team.
- Carry out a monthly 1:1 meeting with each Team Leader, identifying training and development needs for all members in your team.
- Work closely with the Registered Manager to coordinate referrals, to achieve high levels of occupancy.
- Work with the Registered Manager to develop and implement quality management and continuous improvement systems.
- Support the implementation and development of any ad-hoc projects, as instructed by the Registered Manager and Senior Management team.
- NVQ Level 5 in Health and Social care services or equivalent qualification or willingness to work towards a level 5 in leadership, which will be a requirement of the role.
- Proven experience of working with people with complex needs, including learning disabilities, autism and/or mental health problems.
- Demonstrable success in building an effective team with an ability to motivate staff to succeed.
- Previous experience as a Deputy Manager or above is essential.
- Able to demonstrate a high level of interpersonal skills.
- Ability to communicate verbally and in writing in a manner that is clear and concise, fluent, and persuasive.
- Proven ability to achieve targets, objectives, and deadlines.
- Excellent organisational and time management skills and ability to manage competing priorities.
- Working knowledge of the Mental Capacity Act, DOLS, Safeguarding and other relevant legislation.
- Remain calm under pressure and manage competing priorities.
- Full driving licence and access to own vehicle.
- Competitive Salary, which will be reviewed annually.
- Fully paid Comprehensive Training and induction programmes
- Career development and progression opportunities
- Funded Qualifications and career development
- Reward and Recognition schemes including Employee of the month with financial rewards.
- Spot Bonuses to reward colleagues for going above and beyond their job duties.
- Long Service awards recognising colleagues reaching work milestones.
- Casual Dress- non uniform
- Enhanced Paid Leave (Maternity, Paternity, Adoption and Compassionate leave) on successful completion of probation.
- Access to Health Assured Assistance
- Paid Holidays (28 days Inc Bank Holidays)
- IBC are a leading Health & Social care provider in the Midlands, providing support to 100s of individuals with learning disabilities, complex needs, autism & mental health needs.
- As an employer, we invest heavily in the support structure to ensure day to day support is always given and that all staff members are equipped and trained to do the best they possibly can in their roles. We believe our staff do amazing every single day because they do
- Our staff survey which has recently been conducted concluded that: 97% of our entire workforce have recommended IBC Health Care as a great place to work. 93% of our entire workforce are likely to remain within IBC for the next 3-5 years.
Service Manager - Birmingham, United Kingdom - iBC Healthcare
Description
Do you want a career making a real difference to vulnerable Adults with complex needs, within a Supported Living function, promoting Independence, choices and improving the quality of life?
Are you looking for an employer who invests in it their staff's development/ progression and guarantees to give you all the support to ensure you can do amazing every single day?
If so, then look no further.
We have an excellent opportunity for a Service Manager to join our incredible Supported Living Team, in Birmingham.
Duties Include
Person Specifications
Benefits when working with IBC
Who is IBC Healthcare and what do we do?