Housing Needs Officer - Berkshire, United Kingdom - Eden Brown

Eden Brown

Verified Company

Berkshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A role of
Housing Needs Officer has come up
for a 6 months ongoing assignment

Pay -
£20.61/hr Umbrella
Address -
Observatory House, 25 Windsor Road, Slough SL1 2EL
JD below

Responsibilities:

***- Deliver a comprehensive, customer focussed and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers

Provide good quality advice to all, including, public, tenants, licensees, landlords etc, regarding their legal rights and available options related to their housing using a holistic approach. This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.
Identify and respond proactively to every customer who may be at risk of homelessness and find the most effective means to prevent and tackle homelessness, fulfilling the Council's duties under housing, homelessness, and any other relevant legislation.
Deliver services within statutory and individual agreed targets to meet performance indicators and respond positively to all enquiries in accordance with service standards
To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Demand Manager or Team Leader. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison.
To ensure every registered customer receives confirmation of their housing opportunities and are assisted in making informed choices, via the personal housing plan/s

Would this role be of interest to you, would you like me to put you forward? (
please send me your up to date CV along with your date of birth and NI number)

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.