Pending Claims Handler - Epsom, United Kingdom - ExamWorksUK

ExamWorksUK

Verified Company

Epsom, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Vacancy

Role Purpose
To make enquiries with our client, third party drivers, insurers & witnesses to determine whether the clients road traffic accident is non fault and if so provide the client with a replacement hire vehicle and organise the repairs to the clients own vehicle

Main Responsibilities
Provide outstanding customer service to our clients.

Handling calls quickly and efficiently with clients and insurers to discuss, record and progress cases, politely and professionally.

Ensuring that data is processed accurately.

Managing and prioritising daily workload.

Proactively reviewing claims files and updating the team leader with any current or potential issues that could arise.

Training
You will be given full training and support when starting your roles and throughout your time with Sovereign Automotive

What we ask of you?

Must have excellent verbal and written communication skills
Must be customer focused, natural ability to build relationships
Must be enthusiastic, self motivated and hard working
Must have excellent time keeping and time management skills to be able to manage your file load
Must be capable of working in a fast paced environment and multitasking

Desirable Qualities
Although you do not need previous experience within the insurance industry it would be very advantageous if you had an understanding or previous experience in any of the below positions:

Insurance Advisor, Claims Advisor, Claims Handler, Telesales Advisor, Insurance Sales Advisor, Motor Claims Advisor, Call Centre Advisor, FNOL (First Notification of Loss) Handler._

Additional Information

We offer 29 days holiday (including UK bank holidays), discounts on shopping and local retailers, entertainment, utilities and more, we have free parking on-site.

Our offices are also dress down and conveniently placed in central Epsom, for public transport, banks and other amenities.

Monday - Friday 9am - 5.30pm & 1 in 4 Saturday 9am - 1pm

Hours of Work 37.5 per week

Job Types:
Full-time, Permanent

IND2

Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Benefits: