Administration Officer - Coventry, United Kingdom - Lynx Employment Services Ltd

Lynx Employment Services Ltd

Verified Company

Coventry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are recruiting on behalf of our client, who is looking to recruit an Admin Officer to work within their housing team in Coventry.

This is a full time role Monday-Friday.

Job Purpose:

Work as part of a team to ensure at the Housing & Homelessness function delivers the organisational vision for service delivery
Respond to a range of administrative tasks
Engagement with customers to gather information to support decision making and services
Work to support Housing & Homelessness in the delivery of its statutory requirements
Carry out administrative tasks to support the day to day activities of Housing & Homelessness
Work as part of a team to achieve performance objectives
Culture where the customer is at the heart of everything it does
Undertake day to day duties to ensure business is effective and efficient as possible

Main Duties and Responsibilities:

Deliver excellent quality customer service through displaying integrity and role modelling of appropriate behaviours and practices setting an example for the team as a whole
Provide excellent customer service to the public and colleagues, taking ownership of general enquiries and ensuring where possible they are resolved at first contact
Use appropriate systems to support services, inputting information, raising and receipting orders, processing invoices etc.
Produce appropriate documentation to support services including; reports providing visibility of required key information, production of spreadsheets etc
Maintain systems in an orderly manner; records archiving, filing etc.
Actively promote a positive, forward looking, results orientated and customer focused culture
Demonstrate personal commitment to delivering corporate messages and associated changes