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    Salesforce Technical Architect - Brighton, East Sussex, United Kingdom - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Brighton, East Sussex, United Kingdom

    3 weeks ago

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    Description

    Role:
    Salesforce Technical Lead

    Job Type:

    PermanentLocation: Brightonyou looking at the foreground ofLiaising with key stakeholders to determine and prioritize business requirements, transforming business requirements in technical requirements, and working with cross functional teams to ensure successful cost-effective project execution?with ability toCreate, run and present a measurable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of the Salesforce Solutionsyou want to use your expertise toOffers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy.

    We have the perfect role for you – Salesforce Technical LeadCareers at TCS:
    It means more.
    TCS is a purpose-led transformation company, built on belief. We don't just help businesses to transform through technology.

    We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide.

    For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation. Provide mentoring and advice to team members.
    Interact with project and application stakeholders. Initiate customer leaderships connects and strategic partnerships.


    Job Purpose and primary objectives:
    Expert in technology (product and engineering) and a strong experience in Financial Services.
    Experience in FSC including the configuration of the Salesforce FSC Platform.


    Key Skills/Knowledge:
    Strong experience in technology (product and engineering) and in Financial Services.

    Good experience in FSC including the configuration of the Salesforce FSC PlatformSalesforce Financial Services Cloud Superbadge or Financial Services Cloud Accredited Professional required.

    Proven experience taking highly conceptual business need and translate into a solution that can be effectively implemented.
    Experience with declarative solutions including creation of custom objects, workflows, approvals, flows, etc.
    Demonstrated ability to design and develop complex solutions using OOB capabilities of Salesforce platform.
    Good communication skills.

    Ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business.

    Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.

    Sound knowledge in Salesforce Security Model and Data ModelMust have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management Must have knowledge of REST and SOAP integrations in SalesforceHands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.) Implements complex data modelling and advanced project development of system architecture (especially for Data Migration into SFI).understand the business requirement, develop, and design solutions leveraging the OOB capabilities of the FSC cloud and ensuring business requirements have been met and all commitments have been satisfied.

    Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow Orchestrator.

    Experience in large-scale implementation of FSC cloud, data model optimization and if possible, Data Migration into SFI.Develop and customise application using Lightning Web component and Apex.

    Knowledge of hands-on experience with Omni studio (Omniscripts, Data raptors, Flex cards, Integration procedures etc.)Deep understanding of FSC data model (Object relationship, managed packages, platform features)Understanding of Household account and person account modelUnderstanding of common elements of FSC (ARC, Action plans, Life events etc)Experience in building customer-facing dashboards and its integration with enterprise applications.

    Should be able to deliver impactful, attractive, compelling solutions using Salesforce FSC Cloud OOB capabilities.

    Lead and manage multiple Salesforce FSC projects through all phases of the project lifecycle (planning, business requirements, design, implementation, testing, deployment, and support)Experience in core cloud – Sales cloud, Service cloud is must.

    Any other cloud exposure is desirable.
    Meet with key stakeholders to understand business objectives, priorities, and expectations.
    Propose, design, and implement solutions to solve business requirements especially in Retail/Commercial Insurance space.
    Document business requirements and create technical design.
    Translate business requirements into well-architected solutions leveraging OOB FSC cloud capabilities.

    Maintain deep understanding of Salesforce FSC, including staying informed of new Salesforce releases and how the releases can benefit new and existing business requirements in Retail/Commercial Insurance space.

    Guide a team of junior developers and mentor them.
    Strong background on Relational database concepts including SQL and data modelling.
    Rewards & BenefitsTCS is consistently voted a Top Employer in the UK and globally.

    Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

    Diversity, Inclusion & WellbeingAt TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive.

    Our diversity motto is 'Inclusion without Exception'. You'll find a welcoming culture and many internal volunteering and social networks to join.

    Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).TCS celebrates inclusion without exception.

    We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation, or beliefs.

    If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at with the subject line:
    "Disability Accommodation Request".Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
    Application Process1. Online application > 2. Technical discussion > 3. Managerial discussion > 4. HR discussion Join us and do more of what matters. Apply online now.
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