Customer Success Executive - Sunderland, Tyne and Wear, United Kingdom - Devonshire

Description

We are currently seeking a Customer Success Executive to join a leading company who specialises in BPO (Business Processing Outsourcing).

As a Customer Success Executive, you will work with a team of 12 and be responsible for delivering exceptional service to our valued customers.

This is a fantastic opportunity to showcase your excellent communication and problem-solving skills, as well as your ability to build strong relationships with customers.

In return for your hard work and dedication, you will receive a competitive salary and benefits package, as well as the opportunity to develop your skills and progress within the company.

• Marketing/e-commerce
• Experience within a customer success role
• Exceptional ability to communicate and foster positive business relationships
• Exceptional organizational skills, with the capacity to multitask effectively in a fast-paced environment.
• Strong analytical skills to interpret data meaningfully and provide actionable insights Demonstrated ability to work collaboratively in a team and adapt effectively to change management processes.
• Experience within a BPO, RPO or Client Services industriesStrong stakeholder management experience both internal and externalLine management experienceHigh level of communication and analytical skillsPlease only apply if you have the right to work in the UK and can work on-site 5 days pw in Sunderland.