- Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
- Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store
- With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
- Accountable for achieving sales goals and maintain consistent and regular appointment bookings
- Analyse sales and create strategies with management to consistently meet and exceed goals
- An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
- Work as part of a team focused on creating a memorable customer experience. From selling and replenishing stock & visual standards, to hosting and relationship building, you understand there is more to the customer experience than just selling
- Manage customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Own the planning and delivery of in-store events
- Be confident to lead masterclasses and trainings both one to one and to a group
- Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level and hygiene standards are met
- Ability to build a clientele and a loyal repeat customer base.
- Understand and follow health, safety and security procedures, and play an active role in preventing stock loss
- Ensure compliance with all store policies and procedures
- Champion our company culture and values
- Experienced Lead Makeup Artist with a minimum of 3 years' experience
- Ability to perform high quality makeup applications that align with the brand service menu is essential
- Confidently connects artistry and education to sales
- Social/digital portfolio of work with significant following preferred
- Comprehensive knowledge of current beauty trends and latest products
- A great communicator. You will be able to positively engage with all customers with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor's activity, along with taking part in brand training
- Known to be a sales and service expert. You'll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- A confident coach, and self-driven to upskill and learn. Work with management, trainers and brand artists to learn brand expertise and develop personal artistry skills
- An example of our values, a trusted and respected colleague
- Able to work retail hours including days, nights, weekends and special events in a fast-paced work environment
Lead Makeup Artist – Pat McGrath Labs - Liverpool, United Kingdom - Frasers Group
Description
Company Description
For over twenty years, Pat McGrath has been concepting, launching, and developing luxury cosmetic brands, countless runway shows, breakthrough marketing campaigns and editorial spreads. With a creative vision that's made her a tour de force with an undeniable influence, Pat McGrath knows no boundaries.
As the Lead Makeup Artist for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-ne service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.
Job Description
To continue the growth of our Brand, we are looking for an experienced make-up artist to join the team based in Flannels Flagship store in Liverpool on a part time basis.
The Opportunity
Qualifications