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IT Customer Support Officer - Wakefield, United Kingdom - Wakefield and District Housing Limited

Wakefield and District Housing Limited

Verified Company

Wakefield, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location_ Wakefield District - Hybrid working with a minimum of 2 days from the office per week

Salary_ £26,151 £28,77
Hours_ Up to 3
Closing Date_ 05 April 202
Notes_ Pay Award Pending for April 2023

We are looking for an IT Customer Support Officer to join our IT Department.

What you will be doing:

In this role, you will provide first line support to our users for software, hardware, faults, moves, additions, changes, and deletions to our IT services.

You will be expected to provide efficient and effective IT support whilst adhering to our IT policies and procedures.

What we are looking for:

To join our multi skilled IT department, we're looking for someone with:

qualification at Level 2 of the Regulated Qualifications Framework;

- good time management and organisational skills;
- experience in working with a wide range of people and groups;
- knowledge and understanding of Microsoft technologies (Office365, Intune, SccM etc.); and
- the ability to work outside normal office hours (the role can be between 7.30am and 5.00pm Monday to Wednesday).
- embrace new technology and be forward thinking.
- work as a first and second line engineer, visiting site as required.

The position requires applicants to hold a current, valid UK driving licence and access to a vehicle on a daily basis in order to travel throughout the Wakefield District as required by the business.

For more details on what we're looking for in this role, head to the related documents section and download the Job Description.

For more information or an informal chat about the position please contact Darren Wood, Customer Support Manager on

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset.

As an employer WDH can offer you a great set of benefits which includes:

25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;

- a very attractive pension scheme (15.7% employer contribution);
- happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
- a wide range of personal development opportunities;
- a fantastic health and wellbeing package;