Support Co-ordinator - Sunderland, United Kingdom - Gentoo

Gentoo

Verified Company

Sunderland, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role:

We have an exciting opportunity for a Support Coordinator (Community Safety) to join our team. You will play a pivotal role in supporting the Managing Agents agenda.

A managing agent is an organisation, other than the landlord, to which the landlord has sub-contracted its housing management functions.

Gentoo aim to provide a high level of housing with support to meet the needs of customers.

Currently Gentoo works in partnership with a number of support providers to provide support and care for a range of vulnerable people, such as those with learning disabilities, mental health problems, physical/sensory disabilities, people with drug/alcohol problems and domestic abuse survivors.

This role is mainly focused on developing and maintaining effective partner relationships with supported accommodation providers and care and support providers, along with other partners with the aim of increasing the supported accommodation available to vulnerable people and ensuring effective arrangements are in place.

As part of this role, you will also provide cover when necessary for the Support Coordinator responsible for safeguarding.

In so doing, there will be a requirement to familiarise yourself with the procedures in this role to cover for annual leave, sickness and busy periods when extra resources may be needed.

What we are looking for:

We are looking for someone who has experience and skills in the following:

Ability to develop and maintain effective relationships with agencies, partners and stakeholders on a day to day basis including care providers, support providers, social care colleagues, City Council etc.

Working with partners to ensure vulnerable customers access housing through the most appropriate route.

Coordinating relevant agreements, keeping them maintained and up to date at all times.

Working on projects to help drive forward service improvements and development, including consultation with service users, support providers and advocates.

Monitoring performance indicators and review systems to ensure continuous improvement and compliance with agreements, targets, financial agreements and regulatory standards.

Communicate regularly with all relevant staff and partners to ensure a joined up, effective approach to fulfil the purpose of your role.

Arranging, leading and participating in meetings and activities to ensure communication and effective resolution of problems which may arise in relation to service users and the wider community.

Work as part of a team to ensure effective provision of all services, providing a flexible and responsive approach.

Be responsible for maintaining all records and data relevant to this role.

Making decisions independently and on a daily basis

Dealing with and solving problems

You will also be responsible for learning the safeguarding procedures used within Gentoo, ensuring you have sufficient knowledge to make referrals and keep safeguarding records up to date when cover is needed when the safeguarding officer is on leave, sick or there is a need for extra resource when demand is high.

Training will be provided and you will be responsible for keeping this learning up to date.

Closing date:

29/05/2023