Customer Service Advisor - Brighton, United Kingdom - iQ Student Accomodation
Description
Customer Service Advisor
Who are we?
With headquarters in central London and Manchester, we're the largest owner and operator of student accommodation in the capital with 76 sites in 27 cities.
Our vision is to build a world class business, reimagining the student accommodation experience and delivering the best year yet to our customers.
Following an ongoing investment by Blackstone - one of the world's largest real estate investment firms, we have exciting long term growth plansWhat you can expect as our Customer service advisor
As part of our Operations team, you'll play a key role in making sure the students who stay with us feel at home.
- Supporting the creation of a positive and memorable experience for residents
- Completing administrative tasks including logging of maintenance requests
- Carrying out sales and leasing activities including viewings
- Ensuring compliance in line with health and safety standards
- Handling and resolving customer complaints with a patient and understanding approach
- Chase outstanding rent arrears following rent collection procedures
- Creating exceptional experiences for our students through organising events
Salary:
£22,500-22,900
Hours: 40 hrs
Are you?
- An individual with an outgoing and friendly nature
- A team player who enjoys making people feel at home
- Keen to gain experience in relationship building and sales
- Someone with experience in customer service
Everyone's welcome at iQ, whoever they are, wherever their background and we encourage and celebrate you to #BeYou. That's why we're committed to creating a truly inclusive culture at iQ.
We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, colour, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status.
More jobs from iQ Student Accomodation
-
Cafm Administrator
Manchester, United Kingdom - 5 days ago
-
Housekeeper
Sheffield, United Kingdom - 1 week ago
-
Customer Service Advisor
London, United Kingdom - 6 days ago
-
Customer Service Advisor
Sheffield, United Kingdom - 2 days ago
-
People Operations Coordinator
London, United Kingdom - 2 days ago
-
Customer Service Advisor
Brighton, United Kingdom - 5 days ago