West Global Proposition Manager - London, United Kingdom - HSBC
Description
Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
This role will develop and deliver the GPB brand building proposition across GPB segments ensuring that the GPB offering aligns seamlessly with brand identity in a compelling and cost effective way across all markets. This is newly created role which will have a unique opportunity to make a tangible and positive impression on the Global Private Banking proposition.
In this role you will:
• Lead the brand proposition across the continuum working with all key stakeholders to ensure an attractive and commercial offering in each market
• Work with other relevant business lines such as Commercial Banking to ensure appropriate products and services, and optimum use of delivery channels to deliver a competitive/profitable offering for Entrepreneur clients
• Collaborate with Marketing teams to define the appropriate content, events and thought leadership at an appropriate cost to serve
• Deliver new features across all markets and segments to provide global consistency
• Optimise the client experience by understanding and utilising client insights, Net Promoter System framework & identifying pain points
To be successful in this role you should meet the following requirements:
• Significant working experience of Private Banking & Wealth - essential
• Demonstrable experience of developing and designing propositions - essential
• Prior experience within a Management or Business Consulting environment - desirable
• A methodical and structured thinker with an agile working approach
• A proven ability to manage upwards in a complex organisational environment
This is a hybrid role based in London.
Opening up a world of opportunity
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
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