Warehouse Associate - Greater Manchester, United Kingdom - Charlotte Mills

Description

Charlotte Mills is a fast growing independent bridal brand, specialising in bridal footwear, hen party dresses and accessories. Located in our Head Office, a beautiful converted Church in Scouthead, Saddleworth. We're looking for an organised individual to join our warehouse team. Mainly managing our customer returns.

This role is available for between 30-40 hours per week.

RESPONSIBILITIES:

FULFILLMENT OF ALL ONLINE ORDERS:

Fulfill the logistics of receiving, processing and storing all Charlotte Mills inventory

• Process all CM, CM US and TAE online orders
• Quality Checking all orders before sending them out
• Picking, Packing and Posting all orders
• Manage Royal Mail Click and Drop and other Postage Brokers/ Companies
• Ensure you're choosing the most competitive shipping rates for all International Orders
• Flag any unusually high postage prices/ fluctuations with Managing Director

RETURNS:

• Unpack and Q/C all customer returns
• Manage stock levels, when updating the website
• Liaise with Customer Service Team Member regarding any quality or product issues
• Update and Manage Returns portal, processing refunds, exchanges and credit notes

PACKAGING:

• Manage all Packaging stock levels
• Reorder outer cartons when needed
• Flag any low stock levels of supplies that need to come from the Factories

STOCK ROOM AND DELIVERIES:

• Manage all overflow stock, ensuring cartons are clearly labeled and updated.
• Stocktakes
• Coordinate new deliveries with Managing Director to effectively arrange additional staff

POST:

• Receive all incoming post for Charlotte Mills & The Aisle Edit

Qualifications

GSCE or Equivalent English, Maths and Science grade C or above.

Excellent verbal and written communication skills

Confident using Excel

To Apply: Email your CV to Emma- with your availability, preferred start date and a short statement about yourself.