Senior Clerk - Sheffield, United Kingdom - Sheffield Teaching Hospitals NHS Foundation Trust

Sheffield Teaching Hospitals NHS Foundation Trust
Sheffield Teaching Hospitals NHS Foundation Trust
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Sheffield, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
The Cardiothoracic Directorate provides high quality emergency, secondary, regional and national specialist services in Cardiology, Cardiac and Thoracic surgery.

This role is pivotal in supporting the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.


This role will oversee the day to day management of the Cardiothoracic Outpatient and Cardio file Department, ensuring staff are well trained and effectively led to deliver a good patient experience.


The senior clerk will be responsible for ensuring each clinic clerk is accountable for the accurate reconciliation of each clinic including the arranging of future appointments for patients before they leave the clinic.

Each member of staff work will be audited on a regular basis to inform feedback and learning.


The post holder will ensure that the quality of data recorded in the Patient Administration System for all of the out-patient activity is of the highest quality.


The post holder will oversee the preparation of all cardiothoracic clinics by the clerks ensuring each clinic is full, the notes of each patient are present, each set of notes is prepared to the appropriate standard, and all notes where possible are ready 48 hours before clinic.


The post holder will be responsible for obtaining feedback on the quality of preparation work from each clinic lead and presenting the results at the activity meeting.


The post holder will be accountable for ensuring the reception area and admin offices are clean and tidy at all times and the staff are professionally presented Also ensuring confidentiality is maintained at all times.


You will be working for an organisation which values and respects all of its staff and the community it serves.

The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.

This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Please view the attached Job Description and Person Specification documents for full details regarding this post.
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