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- Provide technical support to internal users seeking assistance with the broking platform
- Conduct regular reviews of helpdesk processes, identifying opportunities for improvement in the broking platform
- Monitor the performance of the broking platform and proactively address any issues that may impact operational efficiency
- Monitor new functionality being released by Acturis and identify associated risks/opportunities
- Develop and conduct training sessions for end-users to promote effective utilisation of the broking platform
- Assist with the onboarding and support of new users following an acquisition's migration onto Acturis
- An understanding of insurance products, industry regulations and operational processes in an insurance broking environment
- Proficient with the Acturis Broking Platform
- A passion for technology, coupled with experience in a helpdesk or operational support role
Operations Analyst - London, United Kingdom - Rev & Regs
Description
Job Description
Rev & Regs are recruiting for an Operations Analyst role on behalf of a well-established Insurance Broker, based in London.
This role presents an exciting opportunity for an analytical and methodical individual to join our Operations team, focusing on day-to-day broking operations.
Responsibilities:
Experience Required:
Location: London
Start: ASAP
If you are interested, please apply today - /