Administrator - Saffron Walden, United Kingdom - Country Court

Country Court

Verified Company

Saffron Walden, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Care Home Administrator -Required at The Grange Care Home located in Newport near Saffron Walden -Part of the Country Court Family

Hours:
Monday to Friday, 37.5 hours per week.

We are looking for an experienced administrator for our care home 'The Grange', where you will be providing a central administrative service to the home manager, the home and our residents.

The Grange Care Home offers family-led residential and specialist dementia care for up to 40 residents.

Situated in the Debden Grange Retirement Village, our care home is close to Saffron Walden and just a short drive from Cambridge.

Led by the manager, our fantastic team offer highly compassionate, personalised care, that is tailored to the needs of each individual.

JOINING THE COUNTRY COURT CARE FAMILY

We're proud to be a family run business that's grown over the years to a family of 2,300+ employees and over 35 care homes.

We're passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we've created extraordinary care homes so we're looking for extraordinary people to join our team

ABOUT THE ADMINISTRATOR ROLE

The Care Home Administrator is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents.

You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.

Key duties will include:

Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
Maintain resident records and archiving in line with GDPR and policy
Ensure invoices are sent to head office in a timely manner
Ensure all DBS and employment checks/proof of right to work in the UK.
Update the learning management system for all staff training
Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role.
Be available to travel to other homes if required

ABOUT YOU

We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community.

You'll be genuinely valued and empowered as an integral part of our team.

Ideally you will have extensive administrative experience, with excellent attention to detail, you'll be a positive team player and feel comfortable in a busy and customer focused role.

An understanding of care sector would be advantageous

IN RETURN:

You'll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications
Refer a friend or resident bonus scheme
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Annual Staff Awards Programme across all our Homes celebrating our great staff
Subject to Terms and Conditions

PLEASE NOTE:

All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.

Covid Safety

We operate COVID secure homes and have strict procedures in place to ensure the safety of all residents and staff.

This includes regular COVID & temperature testing and wearing appropriate PPE, and if requested by management a face mask whilst on shift, unless medically exempt.

You may have experience as
Administrator, admin, clerical, personal assistant, secretary, care home admin, NHS admin, admin support, Care Home Administrator, Hospital Administrator