Service Department Administrator - Cradley Heath, United Kingdom - Linekar Recruitment
Description
Service Department - AdministratorMonday to Friday 8 am to 5 pm with half hour lunch break.
25 days holiday p.a., pension, death in service benefit.
My client is seeking a new recruit to join their team in a very busy service department, working with the Branch Manager and Contracts Managers to deliver services to Customers and administrate the full records collation into an electronic database system from instruction to proceed through to closure of payment.
The successful applicant will display the following attributes:
- Team player
- An eye for detail to ensure validity of records in all formats
- Commitment to first class Customer Service
- Integrity and reliability
- Ability to be self motivated and work with the minimum of supervision
- Excellent communication skills, both written and spoken
- A telephone manner which is engaging and helpful
- Ability to work successfully in a very busy and demanding environment
The successful applicant may have the following experience:
- Experience of working in a similar data rich and busy environment where revenue and customer satisfaction depend on accuracy of records
- Experience of working within multiple Service Level Agreements
- Experience of collecting and calculating KPIs to measure performance against targets would be an advantage
- Ability to combine data and records handling with a busy telephone call rate
- Work closely with other team members including Branch Manager, Contracts Managers, Supervisors, Administration Team members and the team of engineers
- Managing paper and electronic records to create full work records within a computerised database system, which is an essential requirement of the company's operations
- Excellent working knowledge of Microsoft Office Word & Excel.
Job Types:
Full-time, Permanent
Salary:
£24,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- Do you have experience in working within a fast paced demanding environment?
- Are you happy to work Mon-Fri 8am to 5pm with half hour lunch break?
Experience:
- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)
Work Location:
In person
Reference ID:
JL065
More jobs from Linekar Recruitment
-
Office Administrator
Halesowen, United Kingdom - 23 hours ago
-
Accounts Administrator
Brierley Hill, United Kingdom - 1 week ago
-
Payroll Clerk
Halesowen, United Kingdom - 3 weeks ago
-
Vertical Borer
West Midlands, United Kingdom - 1 week ago
-
Marketing Assistant
Stourbridge, United Kingdom - 2 days ago
-
Office Administrator
Sandbach, United Kingdom - 1 week ago