Account Executive/Account Director - London, United Kingdom - Twilio

Description

Join the team as our next Strategic Account Executive for the DACH region.

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business.

We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This person will play a key role in further growing the business across EMEA. Focused mainly on Cross-sell and GP growth, as well as sourcing net new opportunities in the Communications Business Unit.
Servicing the fastest growing customers in the region.
Growing our revenue and gross profit share of wallet within your key account list.
Opening doors to the purchase of Twilio's Communications products and services.
Selling Twilio's Voice and Contact Center solutions and APIs.
Create pricing proposals, negotiating terms and managing the contract process.
Building trust and mutual respect with technical customers and peers.

Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.

Balancing challenging priorities and handling multiple projects/deals at the same time.
4+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
~ History of working with accounts ranging from large multinational enterprise customers to SMB.
~ Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base.
~ Track record of successfully managing multiple complex accounts and building rapport through timely response times, engaging meetings, face to face events and other creative methods.
~ A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
~ Fluent English and an additional language is a plus.

Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. For this role, approximately 25% travel across Europe is anticipated to help you connect in-person in a meaningful way.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, please contact us at .